HR & Marketing Virtual Assistant – Remote Contractor

HR, Marketing & Business Development Virtual Assistant

Hope&Ability | Remote Contractor | Philippines-based applicants welcome
Rate: AUD $5.00 per hour

Hope&Ability provides psychology, positive behaviour support, support coordination and disability support services in Australia.

We are seeking a proactive, organised and confident Virtual Assistant to support recruitment and HR administration, manage social media, promote our services to other organisations and assist our administrator.

This role suits someone who communicates professionally, is comfortable making outbound calls and follows tasks through to completion.

Key responsibilities

HR and recruitment support

Prepare and publish approved job advertisements.

Source candidates, screen applications against agreed criteria and coordinate interviews.

Communicate with applicants and maintain recruitment records.

Prepare contracts and onboarding documents using approved templates.

Maintain staff records and track required checks, qualifications, training and expiry dates.

Assist with onboarding, offboarding, staff communications and performance review administration.

Escalate employment concerns and decisions to management.

Marketing and social media

Manage company social media accounts and maintain a content calendar.

Create engaging posts, graphics, short videos, newsletters and promotional materials.

Schedule approved content and maintain consistent branding.

Monitor comments and messages, respond to general enquiries and refer participant or clinical matters to the appropriate team member.

Assist with website updates and campaigns promoting services, programs and vacancies.

Track engagement, enquiries and campaign results.

Protect participant confidentiality and obtain required approval and consent before publishing participant-related content.

Business development and outreach

Call prospective referral partners, including support coordinators, healthcare providers and disability service organisations, to introduce and promote Hope&Ability’s services.

Explain our services and current availability using approved information.

Identify referral opportunities, answer general questions and arrange follow-up discussions with management.

Send service information and follow up interested organisations.

Maintain accurate outreach records, contact lists and follow-up tasks.

Communicate respectfully, honour requests for no further contact and follow company outreach procedures.

Administration support

Assist our administrator with enquiries, scheduling, document preparation, data entry and follow-up tasks.

Maintain accurate records, shared task lists and clear handovers.

Support other agreed HR, marketing, outreach and administrative tasks within the role’s scope.

Required skills and experience

Experience in recruitment or HR administration.

Experience managing business social media accounts and creating content.

Confidence making outbound calls, introducing services and building professional relationships.

Strong written and spoken English, with clear and professional telephone communication.

Confidence using Canva and basic video-editing tools.

Strong organisation, attention to detail and reliable follow-through.

Ability to handle confidential information appropriately.

Reliable computer, internet connection, headset and a private workspace.

Experience supporting an Australian healthcare, disability or NDIS business is desirable. Familiarity with Microsoft 365, recruitment platforms, CRM systems and social media scheduling tools is an advantage.

Engagement details

Remote independent contractor opportunity.

Rate: AUD $5.00 per hour.

Scope, hours, priorities and deliverables agreed before commencement.

Availability for agreed meetings and outreach during Australian business hours.

Management retains responsibility for final employment decisions, marketing strategy, pricing and approvals.

How to apply:

Message Your CV and availability.

Examples of social media content or marketing work you have created.

A 1–2 minute video introduction outlining your relevant experience, confidence with outbound calls and interest in joining Hope&Ability.

Confirmation that you accept the rate of AUD $5.00 per hour.

Shortlisted applicants will be invited to a brief video interview.