Hiring, Onboarding & Operations Coordinator

Are you organized, proactive, and passionate about helping a business grow?

We’re looking for a motivated and detail-oriented Hiring, Onboarding & Operations Coordinator to support the growth and daily operations of our cleaning business.

In this role, you’ll help recruit and onboard cleaners, coordinate interviews, maintain employee records, and support daily operations. You’ll play an important role in keeping our team organized, ensuring processes run smoothly, and helping the business grow.

We’re looking for someone who takes initiative, communicates effectively, stays organized, and enjoys coordinating people and processes.

RESPONSIBILITIES

• Recruitment & Hiring: Post job openings, source candidates, review applications, schedule interviews, and follow up with applicants.
• Candidate Screening: Review qualifications, conduct initial screenings, and coordinate reference checks.
• Onboarding: Guide new hires through the onboarding process, collect required documents, communicate company expectations, and track completion of onboarding requirements.
• Team Coordination: Maintain an updated database of cleaners, including contact details, availability, experience, hiring status, and relevant notes.
• Operations Support: Coordinate schedules, track daily tasks, monitor outstanding items, and help ensure operations run smoothly.
• Communication & Follow-Ups: Communicate with applicants, cleaners, and management to address questions, resolve issues, and keep everyone informed.
• Documentation: Maintain organized employee records, hiring trackers, onboarding checklists, standard operating procedures (SOPs), and other operational documents.
• Process Improvement: Identify opportunities to improve recruitment, onboarding, communication, and daily workflows.
• Reporting: Track recruitment progress, onboarding completion, staffing updates, and outstanding tasks. Provide regular updates to management.

QUALIFICATIONS

• Previous experience in recruitment, HR assistance, onboarding, operations coordination, or virtual assistance.
• Strong written and verbal English communication skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines.
• Confidence communicating with applicants, team members, and management.
• Ability to maintain accurate records and handle confidential information professionally.
• Proactive, resourceful, and able to follow through on tasks independently.
• Willingness to learn company processes, cleaning operations, and internal systems.
• Familiarity with Google Workspace, Notion, spreadsheets, applicant tracking systems, and project management tools is an advantage.
• Experience supporting a cleaning, facilities management, or service-based business is a plus.

WORK DETAILS

• Employment Type: Full-Time
• Industry: Cleaning Services
• Service Areas: Kansas and New York City
• Main Responsibilities: Recruitment, hiring, onboarding, and operations support
• Schedule: Must be available during the required business hours to coordinate with teams operating in U.S. time zones.

COMPENSATION

• Monthly Salary: $800

TECHNICAL REQUIREMENTS

Applicants must have:

• A dedicated home workstation.
• A stable internet connection.
• A backup device.
• A backup internet connection.

HOW TO APPLY

Interested applicants must complete our application form to be considered for this position.

Application Form:
----------

Please prepare the following before completing the form:

1. Updated Résumé: Include your relevant work experience, skills, and qualifications.
2. Relevant Experience: Briefly describe your experience in recruitment, onboarding, administration, team coordination, or operations management.
3. Two-Minute Introduction Video: Introduce yourself, discuss your relevant experience, and explain why you would be a good fit for this position.

IMPORTANT APPLICATION REQUIREMENTS

• All applications must be submitted through the application form above.
• Applications without a two-minute introduction video will not be considered.
• Ensure your résumé and video links are accessible to reviewers without requiring additional permission.
• Double-check your information and links before submitting the form.

We’re looking for someone who takes ownership, communicates effectively, stays organized, and is motivated to help build a reliable team and improve business operations.

If you enjoy supporting people, coordinating processes, and finding ways to make daily operations more efficient, we’d love to hear from you!