Roofing Production Coordinator

Job Location: Remote
Office Location: Woodland Hills, CA 91364
Job Type: Full-Time
Salary Range: $750-$850 monthly
Typical Schedule: Monday–Friday, 7:00 AM–4:00 PM

About Us
At Quality Roofing Specialists, we believe that a roof is more than just a structure—it’s protection, trust, and peace of mind. Our mission is simple: With passion and precision, we craft top-quality roofs that enhance homes, build trust, and deliver lasting protection. As a growing company, we have set a bold vision to protect 6,000 homes with quality roofing over the next 10 years.

We are building a team of dedicated professionals who align with our core values:
✅ Integrity – We do what’s right, always.
✅ Respect – We treat clients and teammates with kindness and professionalism.
✅ Discipline – We stay focused, committed, and consistent in our work.
✅ Accountability – We take ownership of our responsibilities and results.
✅ Transparency – We communicate openly and honestly.
✅ Alignment – We work together toward our shared vision and goals.
✅ Results-Orientation – We strive for excellence and measurable success.

Position Overview
The Roofing Production Coordinator supports the Production Manager by coordinating the administrative and logistical processes that move roofing projects from sold-job intake through pre-production, installation, inspections, and completion.
This person serves as a central communication and coordination point between Sales, B2B clients, the Production Manager, field teams, and other stakeholders.
The primary objective is to keep every project organized, properly documented, on track, and moving forward without unnecessary delays.

We are looking for someone who takes ownership of responsibilities, manages priorities independently, communicates proactively, and maintains high standards of accuracy and follow-through.

Key Responsibilities
1. Production Coordination & Project Management

• Coordinate roofing projects from sold-job intake through installation and completion.
• Ensure job information is complete, accurate, and properly organized before production begins.
• Maintain clear project stages and accurate records within the CRM and company production boards.
• Track outstanding requirements, contracts, documentation, scheduling needs, and project milestones.
• Proactively identify potential delays, missing information, and production issues, escalating them to the Production Manager when necessary.

2. Documentation & Administrative Accuracy

• Review project descriptions, roof measurements, property details, scope information, and jobsite requirements for accuracy and completeness.
• Coordinate required permits, certifications, smoke detector forms, inspection records, and other project documentation.
• Maintain organized digital records and ensure the latest approved documents are readily accessible to the team.
• Document important decisions, updates, and commitments from communications and ensure project records remain current.

3. Communication & Stakeholder Coordination

• Maintain clear, professional, and timely communication with Sales, B2B clients, the Production Manager, field crews, and other stakeholders.
• Coordinate project information and updates through WhatsApp, CRM systems, and other company communication channels.
• Follow up consistently on outstanding requests, inspection requirements, approvals, and client responsibilities.
• Communicate problems early, provide accurate updates, and ensure unresolved issues reach the appropriate person.

4. Weather, Inspections & Risk Management

• Monitor weather forecasts and coordinate weather-related updates and protective measures for active roofing projects.
• Help ensure properties are appropriately protected against potential rain exposure, including coordinating tarping when needed.
• Track inspection schedules, required documentation, inspection results, and corrective actions.
• Ensure inspection outcomes are communicated promptly and failed inspections are escalated for resolution.
• Anticipate scheduling and documentation risks that could affect project timelines, property protection, or customer satisfaction.

5. Process Improvement & Accountability

• Maintain consistent production coordination procedures and ensure established workflow stages are followed.
• Identify opportunities to improve CRM accuracy, communication, documentation, scheduling, and follow-up systems.
• Manage multiple projects simultaneously while maintaining attention to detail and meeting deadlines.
• Take ownership of assigned responsibilities and follow tasks through to completion without constant supervision.

Qualifications & Skills
Required Qualifications

• Strong organizational skills and exceptional attention to detail.
• Excellent written and verbal communication skills.
• Strong follow-through and the ability to manage multiple projects and competing priorities.
• Proactive problem-solving skills and the ability to anticipate potential issues.
• Ability to work independently, exercise sound judgment, and escalate concerns appropriately.
• Strong accountability, time management, and task-management skills.
• Proficiency with CRM systems, spreadsheets, email , WhatsApp, and digital documentation.
• Ability to learn new software, follow established procedures, and maintain accurate records.
• Professionalism when communicating with clients, vendors, coworkers, and management.

Preferred Qualifications

• Previous experience in roofing, construction, remodeling, or a related industry.
• Experience in production coordination, project coordination, construction administration, or operations support.
• Familiarity with roofing terminology, roof measurements, permits, inspections, and construction documentation.
• Experience with EagleView, Roofr, CRM platforms, project management software, or construction scheduling tools.
• Experience coordinating multiple projects in a fast-paced environment.

The Ideal Candidate
We are looking for someone who is naturally organized, dependable, and driven to ensure things get done correctly.
The ideal candidate:

• Thinks ahead: Identifies missing information, scheduling conflicts, and potential problems before they cause delays.
• Follows through: Tracks commitments and outstanding tasks until they are resolved.
• Communicates proactively: Keeps the right people informed and does not wait for others to ask for updates.
• Pays attention to detail: Understands that small administrative errors can create significant production problems.
• Takes ownership: Accepts responsibility for results and focuses on solutions rather than excuses.
• Manages priorities effectively: Maintains control of multiple active projects without losing track of important details.
• Works systematically: Uses checklists, CRM records, calendars, and communication tools to create consistency.
• Embraces technology: Learns new systems and uses digital tools to improve efficiency and accuracy.
• Remains composed under pressure: Adapts to changing schedules, weather conditions, and unexpected production challenges.

This is not a passive administrative position. We need someone who actively monitors project progress, anticipates what needs to happen next, and takes responsibility for ensuring that important tasks are completed on time.
Performance Expectations
Success in this role will be measured by the coordinator's ability to maintain organized, accurate, and efficient production operations.

Key performance indicators include:

• Accuracy and completeness of job information and CRM records.
• Consistent compliance with required production stages and procedures.
• Timely coordination of documentation, inspections, and project requirements.
• Proactive weather monitoring and communication.
• Effective follow-up on outstanding tasks and stalled projects.
• Clear communication with clients and internal team members.
• Reduced avoidable delays caused by missed details, incomplete paperwork, or poor coordination.
• Consistent accountability and reliable execution of responsibilities.

How to Apply
If you are highly organized, proactive, detail-oriented, and committed to ensuring projects move forward efficiently, we encourage you to apply.
Please submit your resume and a brief video describing your relevant experience in project coordination, construction administration, CRM management, or operations support.