Phone Representative & Tenant Screening Specialist – Fluent American English Required

We are a New Jersey apartment rental brokerage looking for a smart, professional, and highly articulate person to handle incoming phone calls and screen prospective tenants.

STRICT MUST-HAVE REQUIREMENTS:

Excellent spoken English is mandatory. You must speak fluently, naturally, and confidently at a near-native or native level.

A clear, professional American English accent is required. Excellent pronunciation, natural intonation, and easy-to-understand speech are essential. Applicants who do not meet this standard will not be considered.

Excellent phone communication and social skills. You must sound friendly, confident, professional, and natural when speaking with tenants.

Strong intelligence and common sense. You must know how to ask the right questions and quickly understand each caller's needs.

High-quality headset and crystal-clear audio are mandatory. Your microphone and phone connection must deliver crisp, professional sound with no background noise, static, echo, or muffled audio.

JOB RESPONSIBILITIES:
Answer incoming calls, speak with prospective tenants, and screen leads by asking about their budget, desired location, apartment requirements, income, and move-in date.

MANDATORY VOICE RECORDING: You MUST submit a 1–3 minute recording of yourself speaking English. We will carefully evaluate your accent, fluency, pronunciation, clarity, and professional communication skills. Applications without a voice recording will NOT be considered.