Part-Time Operations Manager: Client Management & Creative Team Lead (Branding Studio)

Zynergy is a strategic branding and digital studio based in Jersey (Channel Islands, UK time zone). We build brand identities, visual systems and websites for ambitious business owners who want to look premium and win better clients.

Our founder is spending too much time running the back end and not enough on creative direction. We need an Operations Manager to become the main point of contact for our clients and keep our media team delivering on time, all run through Notion.

You’ll be the person clients talk to and the person the team reports to. We want someone confident, organised and proactive, who keeps things moving without being chased.

What You’ll Own:

Client Contact

Be the day-to-day point of contact for all active clients via email and WhatsApp
Run onboarding: welcome email s, intake questionnaires, collecting assets and brand info
Send project updates, gather feedback and keep clients informed at every stage
Handle questions and small issues directly, escalating only what needs the founder

Media Team Management

Brief our designers, editors and content team clearly on every task
Assign work, set deadlines and follow up until it’s delivered
Quality-check deliverables against the brief before they reach the client
Keep the team’s workload balanced and flag capacity issues early

Notion Operations

Manage all projects, tasks and client boards in Notion
Keep every project status accurate and up to date
Build and maintain SOPs, templates and client workspaces
Send the founder a weekly report: what shipped, what’s stuck, what needs his decision

Requirements:

2+ years in project management, client success or operations, ideally at an agency or creative studio
Experience managing or coordinating a creative team (designers, editors, content creators)
Strong Notion skills. You should be comfortable building databases, boards and templates, not just using them
Excellent written and spoken English. You’ll be speaking directly with UK business owners
Confident, professional communicator who can push a deadline without damaging a relationship
Able to overlap at least part of your 2 hours with UK business hours (9am to 5pm GMT)
Reliable internet and a quiet workspace

Nice to Have:

Background in branding, design, video or marketing
Basic understanding of design and video workflows (revisions, file formats, feedback rounds)
Experience writing SOPs from scratch

What We Offer:

Long-term, stable role with a growing studio
Real ownership: you run the operations, not just support them
Room to grow into more hours and responsibility as we scale
Pay increase after a successful 3-month probation

How to Apply:

Send a short message (not a copied CV) with:

Your experience managing clients and creative teams
A screenshot or Loom of a Notion workspace you’ve built
A 2 to 3 minute Loom or voice recording introducing yourself
Start your message with “ZYNERGY OPS” so we know you read the full post

Applications without the subject line, Notion example or recording won’t be reviewed.