REAL ESTATE ADMIN ASSISTANT

JOB OVERVIEW
About the Role
We’re looking for an experienced Real Estate Administrative Assistant to join our operations team!

You’ll play a key role in managing administrative processes from start to finish, ensuring accuracy, efficiency, and accountability at every step.

This is not an entry-level position. We’re looking for someone who is proactive, detail-oriented, and capable of executing tasks independently with minimal supervision while maintaining high standards of work.

What You’ll Be Responsible For
Maintain the team CRM platform by accurately logging communications, updating client data pipelines, and tagging leads.
Act as the primary point of contact for incoming calls, email inquiries, and general correspondence, ensuring prompt routing to agents.
Lead Intake & Data Integrity: Ensuring every lead from branded lead sources (GMB, Homelight, Fast Expert, etc.) is properly tagged, managing the data pipeline.
Quality Assurance & Audit: Auditing communication channels. Listening to CallRail recordings to filter out spam or ghost calls, logging missed traffic into Sierra with property alerts based on site history.
Reporting: Managing the team's metrics dashboard.
Working inside Google Workspace, Call Rail, Sierra Interactive, Sisu, Infusionsoft, and other CRM systems
Maintaining accurate and up-to-date records across multiple platforms
Supporting a fast-paced real estate team with speed and accuracy
What We Expect

• Experience working with a US real estate team
• Hands-on experience with: Google Workspace, Sierra Interactive, Sisu and CRM systems
• Strong understanding of: CRM Mastery, Multi-Platform Navigation, Data Accuracy, Strict Process Adherence, Independent Problem Solving

Who You Are

• Extremely detail-oriented – you catch mistakes before they happen
• Highly organized – you manage multiple files without dropping anything
• Fast and responsive – you move quickly without sacrificing accuracy
• Accountable – you take ownership of your work and follow through
• Strong communicator – clear, professional written communication
• Process-driven – you thrive in structured systems and checklists
• Critical thinker – you can solve problems without constant direction

Technical Skills

• Microsoft Office & Google Workspace (especially Excel/Sheets)
• Sisu, CRM platforms
• CRM/database management

Application Instructions (IMPORTANT)
To be considered, you MUST:
1. Submit a short video (2–3 minutes) covering:

• Your experience with US real estate transactions
• Your hands-on experience with SkySlope, Sisu, MLS
• Your experience writing offers
• Why you left your last role

2. Include the word “DETAIL ORIENTED” in your application subject line
3. Send your video to: ----------

Important: Please send your application to ---------- who do not follow this instruction will not be considered for an interview.