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Customer Support
Social Media Moderator and Customer Support, Part Time
Confidential employer
Social Media Management
Email Support
Customer Service
Customer Support
Social Media
About the Role
ABOUT US
We are a fast growing US online store with one product. Our customer support manager runs the team, and you will work with her every day.
WHAT YOU WILL DO
- Every day, make sure every comment on our social media pages and ads gets a reply
- Hide negative and spam comments
- Answer every private message
- Help our support manager with customer email s (order tracking, sizes, exchanges)
THE SCHEDULE
- Part time: 4 hours a day, 6 days a week, Sundays included
- Fixed hours, agreed together
- Long term position
WHO WE ARE LOOKING FOR
- Clear and friendly written English
- Experience in social media moderation or customer support
- You read carefully and follow our process
- Reliable internet and backup power
- Available to start right away
HOW TO APPLY
Send us a message here on OnlineJobs. The first word of your message must be ORCHID.
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