Sales & Customer Support (Lead Generation & Booking | Laundromat Business

We are a growing laundromat business preparing to expand our services and are looking for a proactive Virtual Assistant to support sales outreach and customer operations.

This role focuses on helping us generate new customers, manage inquiries, and support daily business growth.

Key Responsibilities:

• Conduct outreach to local businesses (apartments, gyms, salons, Airbnb hosts) to introduce our laundry services
• Follow up with leads and help convert them into customers
• Respond to customer inquiries via phone, text, and email
• Assist with booking and scheduling pickup & delivery orders
• Send review requests and manage customer feedback
• Support basic social media posting and engagement

Requirements:

• Strong English communication skills (spoken and written)
• Experience with cold calling, appointment setting, or customer support
• Organized, reliable, and detail-oriented
• Comfortable following scripts and processes

Nice to Have:

• Experience with lead generation or sales
• Familiarity with platforms like Instagram and TikTok
• Experience working with U.S.-based businesses

Compensation:

• $5–$7/hour depending on experience
• Performance bonuses based on results (new customers, bookings, etc.)

Schedule:

• Part-time to start (approx. 4 hours/day)
• Opportunity to grow into a full-time role

We are looking for someone long-term who wants to grow with the business as we expand.

• $10–$20 per new booked customer
• Bonus for hitting weekly targets