GHL Specialist-Lead Calling & CRM Management

Job Title: GoHighLevel (GHL) Specialist – Lead Calling & CRM Management

Job Overview

We are looking for a reliable and experienced GoHighLevel (GHL) Specialist who is confident in handling outbound calls, communicating with potential customers, and managing leads inside GoHighLevel.

This position is focused on 80% lead calling and cold calling, and 20% GoHighLevel CRM management.

We need someone who can actively reach out to leads, conduct follow-ups, provide information about our services, and ensure that every interaction is properly documented in our CRM.

Key Responsibilities

80% – Lead Calling & Customer Communication

Make daily outbound and cold calls to potential customers.

Contact new, existing, and inactive leads.

Follow up with customers who have shown interest in our services.

Explain our services and answer customer inquiries.

Gather important customer information and assess their needs.

Handle objections and maintain professional conversations.

Reconnect with unresponsive leads and missed inquiries.

Track call outcomes and provide daily calling reports.

Maintain consistent communication with prospects to increase conversions.

20% – GoHighLevel CRM Management

Manage and update contact records inside GoHighLevel.

Organize leads and update opportunity pipeline stages.

Record call notes, customer responses, and follow-up activities.

Apply appropriate tags and update custom fields.

Monitor SMS, email , and incoming conversations.

Manage follow-up tasks and basic CRM workflows.

Ensure all leads are properly tracked and organized.

Identify and report issues with lead tracking or CRM processes.

Qualifications

Experience using GoHighLevel (GHL) CRM.

Previous experience in outbound calling, cold calling, or customer service.

Excellent English communication skills, both written and verbal.

Confident speaking with US-based customers.

Familiarity with GHL contacts, conversations, pipelines, and workflows.

Strong organizational skills and attention to detail.

Ability to work independently and manage daily responsibilities.

Reliable internet connection, quality headset, and quiet workspace.

Available to work during US business hours.

Ideal Candidate

We are looking for someone who is comfortable making calls throughout the day while also understanding how to properly manage customer information inside GoHighLevel.

The ideal candidate should be proactive, organized, professional, and capable of handling customer conversations without constant supervision.

How to Apply

IMPORTANT – PLEASE READ BEFORE APPLYING

We ONLY accept applications sent directly to our official recruitment email :

----------

Applications submitted through OnlineJobs.ph (OLJ) messages or its application system will NOT be accepted, reviewed, or considered.

To be considered for this position, you MUST send your complete application directly to the Gmail address provided above. This is a strict application requirement.

Email Subject: Application – GHL Specialist (Lead Calling & CRM Management)

Please include the following:

A brief introduction about yourself.

Your experience using GoHighLevel.

Your previous experience with outbound or cold calling.

A 30–60 second voice recording demonstrating your English communication skills.

Your expected hourly rate in USD.

Your availability to work during US business hours.

Incomplete applications or applications submitted anywhere other than the specified email address will automatically be disregarded.

Important Note

This is not a pure appointment-setting role or a full-time GHL automation development position. The main responsibility is making calls, managing customer communication, and maintaining accurate lead records in GoHighLevel.

We are looking for someone who can combine strong calling skills with practical GoHighLevel CRM experience.