Healthcare Operations Manager – Medical & Aesthetics

Healthcare Operations Manager – Medical & Aesthetics

Salary: $7–$8 USD/hour, depending on experience
Schedule: Monday–Friday | 8:00 AM–5:00 PM or 9:00 AM–6:00 PM EDT (1-hour unpaid lunch break)
Employment: Full-Time | 40 hours/week
Location: Remote – Philippines

We're hiring an experienced Healthcare Operations Manager to oversee daily operations for two U.S.-based healthcare practices specializing in primary care, internal medicine, preventive health, and medical aesthetics.

This role focuses on medical practice operations, staff management, AthenaHealth reporting, encounter management, and administrative coordination.

We're looking for someone with actual medical office management experience who can oversee approximately 10–15 staff members, work closely with physicians, and proactively keep daily operations organized.

What You'll Do

• Oversee daily administrative operations across two healthcare practices
• Coordinate and monitor approximately 10–15 healthcare staff members
• Manage staff schedules, attendance, task completion, and daily workflows
• Generate and review AthenaHealth reports and patient encounters
• Track incomplete encounters, missing information, and physician follow-ups
• Monitor billing reports, accounts receivable, and claim denials
• Coordinate with external billing and credentialing teams
• Support payroll preparation, routine PTO approvals, and staff concerns
• Coordinate vendors, inventory, and purchase orders
• Handle escalated patient concerns and communicate updates to physicians
• Identify operational issues and implement workflow improvements

MUST-HAVE Qualifications

• At least 2–3 years of experience as a Medical Office Manager, Healthcare Operations Manager, or similar healthcare management role
• At least 1 year of RECENT, hands-on AthenaHealth experience, specifically with reporting and encounter management
• Experience managing healthcare staff and overseeing daily medical practice operations
• Experience with healthcare billing workflows, AR/AP management, and operational reporting
• Experience coordinating directly with physicians and medical office teams
• Strong understanding of healthcare administrative workflows and patient encounters
• Excellent leadership, problem-solving, and organizational skills
• Strong written and spoken English communication skills
• Proactive, detail-oriented, and able to work independently

Important: General team leadership or supervisory experience alone is NOT sufficient. Applicants must have actual medical practice management experience combined with AthenaHealth reporting and encounter management

Preferred Qualifications

• Internal medicine, primary care, or preventive healthcare experience
• Experience managing multiple medical practices or teams of 10–15 staff members
• Medical billing reports, denials, and external billing coordination
• HEDIS, CIN, or healthcare quality reporting exposure
• Vendor management, inventory, staff scheduling, and payroll preparation
• Medical aesthetics or longevity practice experience

Additional Opportunities

Qualified applicants may also be reprofiled and considered for other Part-Time or Full-Time Healthcare Virtual Assistant roles that match their experience and qualifications.

So kindly always double-check your inbox and spam folders.

How to Apply

Send your updated CV in PDF format to ---------- with the subject line:

Application – Healthcare Operations Manager (Your Full Name)