Outbound Sales & Client Acquisition Virtual Assistant (B2B Services)

We are a growing US-based professional services company seeking a dependable, proactive, and results-driven Virtual Assistant to manage inbound communications, outbound sales, lead management, and client acquisition activities.

We provide recurring business services to small and medium-sized businesses, including companies operating in logistics, transportation, and third-party logistics (3PL).

We are looking for someone who can take ownership of the client acquisition process, from initial prospect contact through successful enrollment and onboarding.

This is not an appointment-setting-only position. We need someone who is comfortable speaking with business owners, identifying opportunities, conducting discovery conversations, following up consistently, and helping convert qualified prospects into paying customers.

Our business management team operates on nontraditional schedules and may not always be immediately available during standard business hours. As such, we are seeking a dependable, self-directed professional who can independently manage day-to-day communications, maintain consistent follow-up with prospective clients, and keep business operations moving without requiring constant supervision.

The ideal candidate demonstrates sound judgment, takes initiative, and knows when matters require management escalation.

Key Responsibilities

1. Inbound Call Management & Customer Communication

Answer incoming business calls professionally using our cloud-based phone system.

Respond to inquiries from prospective and existing customers.

Return missed calls and manage callback requests promptly.

Qualify incoming sales opportunities and assist callers with appropriate next steps.

Schedule consultations when necessary.

Document customer conversations, requests, and follow-up needs.

Ensure customer inquiries receive timely attention during assigned working hours.

2. Outbound Sales & Prospecting

Conduct outbound cold calls to US-based business owners and decision-makers.

Work from targeted prospect lists provided by the company.

Research and verify prospect contact information when necessary.

Introduce our services and identify potential business needs.

Navigate gatekeepers and communicate confidently with decision-makers.

Generate qualified sales opportunities through consistent outreach.

Maintain organized records of calling activity and prospect responses.

3. Discovery, Qualification & Client Acquisition

Conduct structured discovery conversations to understand prospective clients' needs.

Determine whether prospects meet established qualification criteria.

Explain approved service packages, pricing, and available solutions.

Address common questions and objections professionally.

Guide qualified prospects toward scheduling, proposal review, or enrollment.

Confidently ask interested prospects to move forward.

Escalate unusual service requests, custom pricing, or nonstandard agreements to management.

4. CRM & Sales Pipeline Management

Maintain accurate and organized prospect records.

Track leads through each stage of the sales process.

Schedule and manage follow-up activities.

Monitor outstanding proposals, pending decisions, and incomplete enrollment steps.

Update lead statuses and document important conversations.

Identify inactive opportunities and follow established procedures for closing out or reactivating leads.

Ensure no qualified prospect is overlooked.

5. Sales Follow-Up & Conversion

Follow up with interested prospects through phone, email , and approved messaging channels.

Monitor automated follow-up sequences and respond to inquiries.

Encourage prospective clients to take the next step using approved offers and enrollment links.

Assist customers with scheduling consultations and completing enrollment requirements.

Maintain consistent communication until a prospect converts, declines, or is removed from the active pipeline.

6. Client Onboarding Coordination

Send approved engagement letters and onboarding instructions.

Monitor completion of electronic agreements.

Coordinate initial payment setup and confirm enrollment status.

Request necessary client information and documentation through approved secure systems.

Follow up on incomplete onboarding requirements.

Organize client records and prepare completed onboarding files for service delivery.

Communicate onboarding status and outstanding issues to management.

7. Process Improvement & Reporting

Assist with establishing and improving sales and administrative workflows.

Help create and maintain standard operating procedures (SOPs).

Identify opportunities to improve efficiency through automation.

Provide daily summaries of calls, leads, follow-ups, and appointments.

Prepare weekly reports on sales pipeline activity, qualified opportunities, and new client acquisitions.

Communicate challenges, recommendations, and issues requiring management attention.

Required Qualifications

Minimum 1 year of experience in B2B cold calling, sales development, or client acquisition.

Excellent spoken and written English.

Previous experience communicating with US-based customers or business owners.

Confidence handling both inbound and outbound business calls.

Experience conducting discovery conversations, qualifying prospects, and following up on sales opportunities.

Familiarity with CRM software, cloud-based phone systems, and online scheduling tools.

Strong organizational and time-management skills.

Ability to work independently without constant supervision.

Professional communication skills and good judgment.

Reliable high-speed internet connection, quality headset, and quiet working environment.

Availability during assigned US Central Time business hours.

Preferred Qualifications

Experience selling professional services or recurring subscription-based services.

Experience supporting companies in logistics, transportation, 3PL, or related service industries.

Experience with Quo (formerly OpenPhone) or similar cloud-based business phone systems.

Familiarity with CRM automation, email sequences, and digital client onboarding.

Experience working directly with US-based small-business owners.

Experience developing SOPs and improving operational processes.

Compensation & Performance Incentives

Base Salary: $500 USD per month

This is a part-time position requiring approximately 20 hours per week.

In addition to the guaranteed base salary, we offer performance-based compensation designed to reward successful client acquisition.

New Client Acquisition Bonus: $40 USD per client

A successful client acquisition is defined as a new customer who:

Signs an engagement agreement.

Successfully completes their initial payment.

Remains an active client for at least 30 days.

Once these requirements are satisfied, the $40 bonus is earned and paid with the next scheduled payroll.

There is no cap on the number of client acquisition bonuses that can be earned.

Example Monthly Earnings

Base salary only: $500

Base salary + 3 new clients: $620

Base salary + 5 new clients: $700

Base salary + 10 new clients: $900

Base salary + 15 new clients: $1,100

Examples assume all listed client bonuses become payable during the same month.

Compensation and performance will be reviewed after the initial 60–90 days. Opportunities for increased compensation, additional responsibilities, and expanded hours may be available as the business grows.

What Success Looks Like

We are seeking someone who takes ownership of their responsibilities and consistently keeps business activities moving.

Successful performance includes:

Answering incoming calls reliably during assigned coverage hours.

Maintaining consistent outbound prospecting activity.

Responding promptly to prospective customers.

Generating and qualifying legitimate sales opportunities.

Following up with interested prospects without needing reminders.

Keeping the CRM and sales pipeline accurate and organized.

Helping convert qualified opportunities into paying clients.

Coordinating onboarding activities efficiently.

Communicating proactively with management.

We value quality, consistency, initiative, and results over inflated call counts or unnecessary activity.

This position is ideal for someone who enjoys working independently, solving problems, and contributing directly to the growth of a business.

What We Provide

Targeted prospect lists for outbound calling.

Access to a cloud-based business phone system.

Approved service offerings and pricing guidelines.

Sales scripts, discovery frameworks, and qualification criteria developed during onboarding.

Access to necessary scheduling, CRM, and administrative tools.

Clear performance expectations and management support.

Opportunities to help develop and improve business processes.

Long-term growth potential.

How to Apply

Please submit the following information:

Introduction: Briefly describe your professional background and relevant experience.

Sales Experience: Describe your experience making outbound B2B cold calls to US businesses.

Results: Share an example of how you helped generate qualified leads, book appointments, or acquire paying customers.

Tools: List the CRM platforms, business phone systems, and scheduling tools you have used.

Compensation: Confirm that you understand the $500 USD monthly base salary for 20 hours per week, plus performance bonuses.

Availability: Confirm your availability to work during US Central Time business hours.

Voice Recording: Submit a 60–90 second audio recording introducing yourself and demonstrating how you would open a cold call to a US small-business owner.

Important Application Instruction:

Begin your application with the phrase "Client Growth Specialist" so we know you have read the entire job description.

We are looking for a motivated, dependable professional who is interested in building a long-term working relationship and contributing to the growt