Executive Assistant (Ops, AI) - Growing Burger Franchise

Executive Assistant to the CEO - Chief of Staff Track

We're Christo's, an Australian smash-burger and fried-chicken brand. We've grown to 3 stores, we're opening our 4th in February, and we're building to 15 over the next couple of years. The CEO needs a right hand who makes him faster, keeps the leadership team moving, and makes sure nothing falls through the cracks.

This is not a task-taker job. You'll run the CEO's office and the company's operating rhythm. You'll be expected to think ahead, push back, and get things done proactively. Do it well and this role grows into Chief of Staff within 12 months.

WHAT YOU'LL OWN

1. The CEO's time
You own his calendar, inbox and priorities. Every meeting he walks into is prepped. Every email that needs him is drafted in his voice, ready to approve. Everything else is handled or redirected. His week goes to growth, not admin.

2. The operating rhythm
You run the weekly leadership meeting, the Monday store scorecard and the monthly business review. You set the agenda, collect the numbers, take the minutes and send the actions within 24 hours.

3. Follow-through
Every commitment made by the CEO or the leadership team is tracked to done. You chase leaders, external advisers, store managers, suppliers, landlords and advisers on the CEO's behalf, and you flag anything slipping before it becomes a problem.

4. Projects that move the business
You run a couple of cross-functional projects at a time, such as new store opening trackers, franchise launch readiness, recruitment pipelines and supplier changes. You keep owners, dates and status visible, and you report progress weekly.

5. Systems
Our operating system lives in Microsoft 365 (Teams, SharePoint, Outlook, Planner). You keep it organised and current, write the SOPs for how the CEO's office runs, and use AI (we use Claude daily) to automate anything repeatable.

HOW YOU'LL BE MEASURED

• The Monday scorecard is with the CEO by 9am, every week
• Every meeting has minutes and owned actions out within 24 hours
• Overdue actions stay under 10% of everything open
• The CEO's inbox is triaged daily, with nothing waiting on him that he doesn't know about
• CEO focusses on growth, and not admin

YOU'RE RIGHT FOR THIS IF YOU

• Have 4+ years as a senior EA, Chief of Staff or operations right-hand to a founder or executive
• Use AI tools every day and can show what you've automated
• Are calm, organised and relentless about follow-through
• Write clear, warm, professional English, in someone else's voice when needed
• Are confident with numbers, spreadsheets and simple reporting
• Can chase senior people politely and firmly
• Handle confidential information (financials, contracts, people matters) with complete discretion

A strong plus: Microsoft 365, and experience with multi-site hospitality, retail or franchising.

WHAT WE OFFER

• $2,000 aud per month, reviewed at 6 and 12 months
• A clear path to Chief of Staff as the business grows
• Direct work with the founder in a business that's scaling fast

HOW TO APPLY
Start your message with "BURGER". Then tell us:
1. How you will use AI to maximise the results of your role
2. How you work with senior leaders, management, as well as external stakeholders
3. Your availability, start date and expected monthly pay
4. A link to a 2–3 minute video introducing yourself

Our process: shortlist → interview with the CEO → paid test task (2 hours) → Offer