Client Success Assistant (Phone + Text Heavy), US Growth Agency, Full Time, $500/month + bonus

Systemize is a US growth agency for med spas. We fill their calendars with Botox and filler patients. We are a small team, and we need one person who makes sure nothing falls through the cracks: every lead followed up, every client set up on time, every loose end closed.

This is a phone and text heavy role. You will talk to med spa owners and managers every day, so your spoken English has to be excellent.

WHAT YOU WILL DO
1. Follow up on our leads until they book or say no. Med spa owners who asked about our service get a call and a text from you, on our follow-up schedule, until they book a call with us or tell us no. Every lead, every time. You don't sell. You book the call and our team does the rest.
2. Get our new clients set up. When a med spa signs, we need logins and information from them (ad account, booking system, prices, their past patient list). You track what's missing and follow up by phone, text and email until we have everything, usually within the first 3 days.
3. Keep clients happy. A short weekly check-in call or text with each client, notes in the CRM, and anything they need passed to the right person on our team.
4. Admin. Keep the CRM clean and up to date, book meetings on our calendar, and keep the task list moving.

PAY

• $500 per month base, paid monthly.
• Plus $25 for every sales call you book that shows up. No cap.

HOURS
Full time, 40 hours a week: Monday to Friday, 8 AM to 4 PM US Central Time, when med spa owners and their front desks pick up. Only apply if you can work these hours every week.

START
Mid-November 2026, after a paid 1-week trial.

REQUIREMENTS

• Excellent spoken and written English: clear, confident and friendly with US business owners.
• Organized: you keep a list, you follow up on time, and you never let a task go quiet.
• A quiet, private room for calls, internet of at least 25 Mbps with a backup, a computer and a headset.
• Comfortable with a CRM, Google Calendar, email and a web phone.
• A plus: customer success, account management, executive assistant, or appointment setting for a US company.

HOW TO APPLY (we only review applications that follow every step)
1. Subject line, exactly: CLIENT SUCCESS - [Your full name]
2. A voice recording, 60 to 90 seconds, shared as a link anyone can open, recorded on your work headset:

• First, about 45 seconds: tell us about yourself and a job where you followed up with customers or clients.
• Then leave this voi cemail as if it were real: Maria owns a med spa and signed with us yesterday. We still need access to her booking system to launch next week. Leave her a voi cemail asking for it (15 to 30 seconds).

3. A short written answer. A med spa owner who asked about our service two weeks ago texts back: "Sorry, been crazy busy. What was this about again?" Write the text you would send back, in 2 to 4 sentences.
4. Answer these in your message:
1. Your full name, city and country.
2. Can you work Monday to Friday, 8 AM to 4 PM US Central Time, every week?
3. Your follow-up or client-facing experience: where, how long, what you did.
4. Which CRMs and tools have you used?
5. Your internet speed (paste a speedtest.net result) and your backup.
6. Do you have another job now? Will this be your only full-time job?
7. When can you start?
8. Are you comfortable with $500 per month base plus $25 per sales call booked that shows up?

Applications without the subject line, the recording and the written answer are not reviewed.