Virtual Assistant – Etsy Order Management & Social Media

Schedule: Sunday–Thursday, 8 AM–4 PM (Philippines Time)

We run a custom embroidery business and need a detail-oriented VA to manage Etsy orders, customer messages, mockups, and daily administrative tasks. You'll also help grow our Instagram, TikTok, and Pinterest accounts.

REQUIREMENTS:

• Excellent English communication
• Canva, customer service, and social media experience
• Organized, dependable, and quick to learn
• Comfortable using Time Doctor (screen monitoring)
• Reliable, high-speed internet connection

HOW TO APPLY:
Submit your resume and a 5 minute video recording answering these questions:

1. Tell us about your previous virtual assistant or customer service experience. What were your daily responsibilities?
2. Have you worked with Etsy, Shopify, or other e-commerce platforms? What tasks did you handle?
3. What experience do you have with Canva? What types of designs or mockups have you created?
4. Have you managed social media accounts for a business? Which platforms, and what results did you achieve?
5. What software and tools have you used for customer service, order management, and social media?
6. A customer is upset because their order is delayed. How would you respond?
7. You have 15 orders to process, 5 customer messages, and 3 mockups to create. What would you prioritize and why?
8. How would you grow a brand-new Instagram and TikTok account for a custom embroidery business?

Applications without the requested video will not be considered.