Customer Service, Lead Generation, Admin Support & Social Media Management

We’re looking for a reliable, proactive Virtual Assistant to support our daily operations, communicate with customers, and help grow our business. If you’re organised, confident on the phone, and comfortable managing multiple tasks, we’d love to hear from you.

Key responsibilities

• Respond to customer enquiries by phone, email , and messaging platforms.
• Research potential customers, generate leads, and maintain contact lists.
• Make outbound cold calls to introduce our services, qualify leads, and book appointments.
• Follow up with prospects and keep customer records up to date.
• Manage social media accounts, schedule posts, and respond to comments and messages.
• Assist with data entry, calendar management, document preparation, and other administrative tasks.
• Provide regular updates on tasks, leads, and customer interactions.

What we’re looking for

• Strong spoken and written English.
• A friendly, professional phone manner and confidence making cold calls.
• Excellent organisation, attention to detail, and time management.
• Experience in customer service, lead generation, social media, or administrative support.
• Familiarity with Google Workspace or Microsoft Office; experience with CRM systems and Canva is a plus.
• Reliable internet, a suitable computer, a headset, and a quiet workspace.
• Ability to work independently and follow through on tasks.

Please use 5 CP points when applying for this position.