MULTI-TASKING VIRTUAL ASSISTANT — HOME CARE OPERATIONS, RECRUITMENT & BUSINESS DEVELOPMENT

MULTI-TASKING VIRTUAL ASSISTANT — HOME CARE OPERATIONS, RECRUITMENT & BUSINESS DEVELOPMENT

Company: GoldMinerz Home Care
Location: Remote — Philippines
Employment Type: Part-Time, Long-Term
Schedule: 30 hours per week, Monday–Saturday
Pay: $3.00–$3.75 USD per hour, depending on experience and skills

ABOUT US

GoldMinerz Home Care is a New Jersey-based, licensed non-medical home care agency providing dependable, compassionate support to seniors and individuals who need assistance with daily living.

We are building our operations, caregiver team, referral relationships, and marketing presence. We are seeking an experienced, dependable, organized, and proactive Virtual Assistant who can help manage daily operations and support business growth.

This is not just a data-entry position. We need someone who takes ownership of tasks, follows up without constant reminders, communicates professionally, and follows established procedures.

IMPORTANT EXPERIENCE REQUIREMENT

Prior experience working with a U.S.-based home care agency or a similar U.S. healthcare organization is mandatory.

You must understand how U.S. healthcare and home care operations work, have experience handling healthcare-related administrative responsibilities, and understand the importance of protecting confidential information.

Working knowledge of HIPAA privacy and security requirements is required. You must be comfortable following strict company guidelines, maintaining accurate documentation, protecting sensitive information, and escalating issues when necessary.

Applicants without relevant prior U.S. home care or healthcare industry experience will not be considered.

KEY RESPONSIBILITIES

1. Daily Operations & Administration

Manage business email s, calendars, reminders, and follow-ups.

Maintain organized Google Drive folders, spreadsheets, trackers, and records.

Track tasks, deadlines, outstanding items, and business priorities.

Prepare daily activity reports and weekly progress summaries.

Research vendors, software, business opportunities, and operational improvements.

Help document repeatable processes and standard operating procedures.

2. Caregiver Recruitment & Onboarding Coordination

Post approved caregiver job advertisements on appropriate platforms.

Review applications and organize qualified candidates.

Contact applicants by email , text, and phone.

Schedule interviews and follow up with candidates who do not respond.

Maintain a recruitment tracker showing application status, interview dates, documents outstanding, and next steps.

Coordinate onboarding paperwork and track completion of required documents.

Maintain an organized pipeline of available caregivers.

You will coordinate recruitment and paperwork but will not independently determine clinical qualifications or make final hiring decisions.

3. Referral Outreach & Business Development

Research potential referral partners throughout New Jersey, including senior centers, community organizations, social workers, discharge planners, and other appropriate organizations.

Identify the correct contact person and maintain an accurate referral database.

Make professional outbound calls and send approved introduction email s.

Follow up with contacts and schedule meetings for the owner.

Track outreach attempts, responses, meetings, and next follow-up dates.

Help develop professional relationships that may lead to appropriate client referrals.

You must be confident speaking professionally with people in the United States and representing our business courteously.

4. Marketing & Social Media

Create or coordinate marketing graphics using Canva.

Prepare approved social media posts and content calendars.

Maintain consistent business messaging across marketing channels.

Assist with caregiver recruitment advertisements and referral outreach materials.

Track engagement and recommend practical improvements.

Follow company branding, approved services, and marketing guidelines.

5. Administrative & Financial Tracking

Organize invoices, receipts, approved expenses, and payment records.

Maintain administrative trackers and flag missing documentation.

Assist with spreadsheet updates and monthly summaries.

Organize business documents for review by the owner or accountant.

You will not independently authorize payments, transfer funds, or make financial commitments.

6. Client Inquiry & Issue Coordination

Record incoming inquiries and route them to the appropriate person.

Maintain follow-up trackers for prospective clients and referral contacts.

Immediately escalate urgent client concerns, caregiver call-outs that may affect scheduled visits, safety issues, complaints, and privacy i ---------- .

Follow established procedures instead of making clinical, emergency, or other decisions outside your authority.

This is a non-medical home care agency. You will not provide medical advice or independently make care decisions. Medicaid or DDD-related administrative work will be assigned only when applicable, authorized, and properly trained.

HIPAA, CONFIDENTIALITY & COMPLIANCE

Protecting client and caregiver information is a critical responsibility of this position.

You must:

Have working knowledge of HIPAA privacy and security requirements applicable to your role.

Understand the importance of protecting Protected Health Information (PHI) and other confidential information.

Access, use, and disclose information only as authorized and necessary for assigned duties.

Follow all company privacy policies, security procedures, documentation standards, and written instructions.

Never share confidential information through unauthorized email accounts, messaging apps, or other channels.

Never download, copy, or disclose sensitive information without authorization.

Use approved systems and maintain secure work practices.

Immediately report suspected privacy breaches, security i ---------- , or unauthorized disclosures.

Complete required confidentiality and privacy training and follow updated procedures.

Strict compliance is mandatory. Failure to follow established privacy, security, or company procedures may result in termination of access or employment, consistent with applicable agreements and law.

WORK SCHEDULE

30 hours per week.

Monday through Saturday, approximately 5 hours per day.

Exact working hours will be agreed upon before hiring.

Sufficient overlap with U.S. Eastern Time business hours is required for calls, follow-ups, and coordination.

You must be reliable and available during your agreed schedule.

State your exact availability in U.S. Eastern Time and specify your time zone in the Philippines.

PAY & GROWTH OPPORTUNITY

The starting pay range is $3.00–$3.75 USD per hour, depending on relevant experience, communication skills, calling ability, and independence.

At 30 hours per week, this equals approximately $90–$112.50 per week, or $390–$487.50 per average month before applicable platform or payment fees.

We are seeking a long-term working relationship. As the agency grows, additional hours or a full-time opportunity may be considered based on performance and business needs. Additional hours or pay are not guaranteed.

REQUIRED QUALIFICATIONS

Prior professional experience with a U.S.-based home care agency or similar U.S. healthcare organization is mandatory.

Working knowledge of HIPAA privacy and security requirements.

Experience handling healthcare administration, confidential documentation, or similar sensitive records.

Demonstrated ability to follow strict guidelines, policies, checklists, and established procedures.

Excellent spoken and written English.

Clear, professional communication and confidence making outbound calls.

Experience with caregiver recruitment, applicant coordination, onboarding documentation, or healthcare administrative support.

Experience making professional calls to U.S. businesses, applicants, or referral partners.

Strong organizational skills and attention to detail.

Ability to manage multiple tasks and meet deadlines without constant supervision.

Experience with Google Workspace, Google Sheets, email , calendars, and online research.

Canva and social media experience is strongly preferred.

Bilingual ability is a plus. Candidates who speak English and Spanish, or another language useful for communicating with diverse clients, caregivers, and community members, are encouraged to apply.

Reliable computer, high-speed internet, headset, and quiet workspace.

Availability to work Monday–Saturday during agreed U.S. Eastern Time hours.

Willingness to complete identity and reference verification and sign a confidentiality agreement before accessing sensitive information.

DAILY REPORTING & ACCOUNTABILITY

At the end of each shift, submit a concise report covering:

Tasks completed.

Caregiver applicants contacted and recruitment progress.

Referral partners contacted, responses received, and follow-ups due.

Client inquiries or business opportunities requiring attention.

Marketing and administrative tasks completed.

Outstanding tasks and deadlines.

Problems or decisions requiring owner approval.

Your top three priorities for the next shift.

You will also provide a weekly summary of progress, results, challenges, and recommended next steps.

HOW TO APPLY

To demonstrate that you have read the entire post, begin your application with the exact words:

GOLDMINERZ ALL-ROUNDER

Please answer every question:

Which U.S. home care agency or healthcare organization have you worked with, and what was your position?

How many years of experience do you have in the U.S. home care or healthcare industry?

What specific home care operations have you handled, such as caregiver recruitment, onboarding, scheduling, client intake coordination, or compliance documentation?

Explain your understanding of HIPAA and how you protect confidential client information in your daily work.

Describe a strict policy or procedure you h