E-Commerce & Social Commerce Manager

E-Commerce & Social Commerce Manager

Shopify | TikTok Shop | Square | Instagram Shop

Company: Chicago Dollz Experience, Inc.
Position: Remote E-Commerce & Social Commerce Manager
Employment: Part-Time or Full-Time (Based on Experience)

About Us

Chicago Dollz Experience is an established beauty, wellness, and body-contouring business based in Chicago, Illinois. We operate a physical location and sell shapewear, waist trainers, and beauty and wellness products.

We are looking for an experienced, highly organized, and results-driven E-Commerce Manager who can independently manage and optimize our online selling platforms.

This is NOT an entry-level position. We are not looking for someone who needs to be trained on the basics of e-commerce.

Platforms You Must Know

• Shopify: Product listings, collections, inventory, order management, store maintenance, and troubleshooting.
• TikTok Shop: Seller Center, product listings, inventory, promotions, affiliate management, order processing, and shop optimization.
• Square: Online store management, product catalog, inventory, orders, and platform integration.
• Instagram Shop / Meta Commerce Manager: Catalog setup, product tagging, shop eligibility, catalog management, and troubleshooting.

Key Responsibilities

• Manage and maintain our online stores and product catalogs.
• Upload products with accurate descriptions, pricing, photos, and inventory.
• Maintain consistent product information across platforms.
• Identify and resolve technical and operational issues.
• Set up and manage promotions, discounts, and product campaigns.
• Monitor orders, inventory, and store performance.
• Improve product visibility, shopping experience, and conversion rates.
• Provide weekly performance reports and recommendations.
• Proactively identify opportunities to improve efficiency and increase sales.

Qualifications

• Proven hands-on experience managing Shopify and TikTok Shop.
• Practical experience with Square and Meta Commerce Manager is strongly preferred.
• Experience setting up or managing Instagram product catalogs and shopping features.
• Ability to troubleshoot problems independently.
• Strong communication and organizational skills.
• Experience working with U.S.-based e-commerce businesses is preferred.
• Ability to manage multiple platforms without constant supervision.

HOW TO APPLY — REQUIRED

We will not consider generic applications or copy-and-paste cover letters.

Please answer ALL seven questions:

1. Which of these platforms have you personally managed: Shopify, TikTok Shop, Square, and Instagram Shop?
2. How many years or months of hands-on experience do you have with each platform?
3. Describe your specific experience managing TikTok Shop Seller Center. What tasks did you perform?
4. Have you personally set up or managed an Instagram product catalog through Meta Commerce Manager? Explain your role.
5. Describe a technical issue you encountered with an online store and how you resolved it.
6. Provide examples, screenshots with sensitive information removed, or links demonstrating your previous e-commerce work.
7. CV/Resume: Provide an accessible link to your CV or resume. Please ensure the link permissions allow us to view it.

Start your application with the words "DOLLZ E-COMMERCE" so we know you read the entire posting.

Applicants who do not follow these instructions will not be considered.

We are looking for someone who takes initiative, solves problems, and understands that successful e-commerce management goes beyond simply uploading products.