Airbnb Guest Communications & Listing optimisation Virtual Assistant (Full-Time)

Airbnb Listing & Pricing Optimisation Specialist

Airbnb Experience Required – Please do not apply without direct Airbnb experience.

We are a growing Airbnb and short-term rental management company looking for an experienced Airbnb Listing & Pricing Optimisation Specialist to join our team.

This role is focused on improving listing performance, increasing occupancy, and maximising revenue across our portfolio of short-term rental properties.

We are looking for someone who understands what makes an Airbnb listing perform — from titles, photos, descriptions and amenities to pricing strategy, minimum stays, discounts, availability and revenue management.

You must have hands-on experience managing and optimising Airbnb listings. Experience using dynamic pricing tools such as PriceLabs is highly desirable.

Responsibilities

• Audit existing Airbnb listings and identify opportunities to improve performance
• Optimise listing titles, descriptions, photo ordering, captions, amenities and other listing content
• Improve listing conversion rates and overall Airbnb performance
• Monitor occupancy, ADR, RevPAR and booking trends
• Develop and manage pricing strategies for each property
• Adjust nightly rates based on demand, seasonality, events, booking pace and market conditions
• Optimise minimum-stay requirements, last-minute pricing, gap-night strategies and length-of-stay discounts
• Monitor competitor listings and local market pricing
• Identify underperforming properties and create strategies to improve bookings and revenue
• Manage and optimise dynamic pricing software such as PriceLabs
• Review Airbnb promotions and discount strategies
• Monitor listing performance regularly and recommend changes based on data
• Work with the management team to maximise revenue across the portfolio
• Test different listing and pricing strategies and track the results

Requirements

• Previous hands-on Airbnb experience is required
• Strong understanding of Airbnb listing optimisation
• Experience with short-term rental pricing and revenue management
• Understanding of occupancy, ADR, RevPAR and booking-window trends
• Ability to analyse competitor listings and market data
• Strong attention to detail
• Excellent written English
• Data-driven and comfortable making decisions based on performance metrics
• Proactive — we want someone who identifies opportunities rather than waiting to be told what to change
• Ability to manage multiple properties and markets
• Reliable internet connection and computer

Preferred

• Experience using PriceLabs or similar dynamic pricing software
• Experience managing Airbnb portfolios rather than just one personal property
• Experience with PMS/channel management systems
• Experience improving poorly performing Airbnb listings
• Experience with Airbnb SEO, conversion optimisation and revenue management

Position Details

• Full-time
• Monday to Friday
• 9:00 AM – 5:00 PM
• Long-term opportunity with room for growth

To Apply

Start your application with the words "Revenue First" so we know you have read the full job posting.

Please answer the following questions:

1. How many Airbnb properties have you previously managed or optimised?

2. Describe your experience with Airbnb listing optimisation. What changes have you made to listings that resulted in increased bookings, occupancy or revenue?

3. Describe your experience with Airbnb pricing and revenue management.

4. Which pricing tools have you used? For example, PriceLabs, Beyond, Wheelhouse or Airbnb Smart Pricing.

5. Imagine a property has good reviews and professional photos but its occupancy has dropped significantly over the last 60 days. What would you analyse first, and what changes would you consider making?

6. A property is currently achieving 85% occupancy but its average nightly rate is significantly below similar properties in the area. How would you approach increasing its revenue?

7. What Airbnb metrics do you monitor when d ---------- whether a listing is performing well?

8. Please provide a specific example of an Airbnb listing or portfolio you have worked on, what you changed, and the results you achieved.