Client & Operations Assistant | US Marketing Agency | 20 hrs/wk + weekends

Pay: $7 to $9 USD per hour based on experience (about $670 to $870 per month including paid weekend checks). Raise review after 90 days. Paid via Gusto.

Growth: this is a long-term seat. Strong performers grow into owning their own client accounts and a full-time role.

We are a small US marketing agency for cannabis dispensaries and brands. Our clients are store owners who text, Slack and email all day. We need one sharp person who is part client coordinator, part manager and part doer: you answer clients, keep projects moving, and get the hands-on work done yourself.

Client side

• Answer client messages (Slack, WhatsApp, text, email ) during your shift, fast and clearly
• Do one 30-minute inbox check on Saturday and one on Sunday (paid)
• Chase approvals, assets and overdue items so work goes out on time
• Remind clients about invoices that are due

Hands-on work

• Load deals and discount codes in the store's POS (Dutchie, Flowhub) and test that they work
• Schedule and send email s, wallet passes (phone loyalty cards) and social media posts
• Keep store listings current on Google, Apple Maps, Yelp, Weedmaps and Leafly (names, hours, photos, menus)
• Order prints, signage and merch, and follow up with vendors
• Tell store staff about new deals and posters
• Build email send groups and organize client files and folders

Keeping it all moving

• Log client requests in Asana with an owner and due date, and work through your own task list
• Use AI tools (Claude, ChatGPT) every day to draft replies, summarize threads and organize tasks
• Send a short end-of-shift handoff note every day

You are a fit if you

• Write excellent, natural English. Short, clear, friendly.
• Think before you reply. You never ask a client for something you can already see.
• Already use AI tools daily and can show us how
• Have 2+ years of client-facing work for US clients (VA, BPO or agency)
• Have worked night shift for US clients before and can hold 3-7am PHT reliably (2-7am in US summer time, Mar-Nov)
• Keep this as your only job during these hours
• Have fiber internet (25 Mbps+), backup mobile data and backup power

How to apply (read carefully)
1. Subject line must be exactly: CLIENT CC - [Your Full Name] - 4PM
2. Answer the 3 questions below in your message. 4-8 sentences each.
3. Include a screenshot of a speed test taken today.
4. List any other jobs or clients you have now and their hours.

Applications without the exact subject line are not read.

Question 1. A store owner sends a screenshot of a checkout. The 30% off cart deal is not applying and the total shows full price. He writes: "deal not working, customers are mad." Write your exact reply to him, then list the next 3 things you do.

Question 2. At 5:40pm US time a client texts: "can we switch tomorrow's email deal to 25% off vapes instead?" The email copy is already approved and the design is done. Your shift ends at 6pm. Write (a) your exact text back to the client and (b) your exact message to the team. Then list anything else you do before 6pm.

Question 3. Our founder sends you a messy 2-minute voice note with 6 to-dos for 3 different clients. Paste the exact AI prompt you would use to turn it into clean tasks, and explain why you wrote it that way.