Appointment Setter

Umbrella Transfers provides reliable, premium transfer services across the UK for individuals andbusinesses. We are looking for a confident and motivated Appointment Setter to connect withpotential clients over the phone and arrange qualified meetings for our sales team.If you enjoy speaking with people, building relationships and turning conversations intoopportunities, we would love to hear from you.

Key Responsibilities

• Make outbound calls to prospective business clients, including cold and warm leads.
• Introduce our services, understand customer requirements and identify potential businessopportunities.• Qualify leads and schedule appointments for the sales team

.• Follow up with prospects by phone and email to secure meetings and maintain engagement.

• Handle initial questions and objections confidently and professionally.
• Maintain accurate records of calls, follow-ups and appointments in the CRM.
• Work closely with the sales and marketing teams to prioritise leads and coordinate outreach.
• Meet agreed targets for call activity, qualified appointments and follow-ups.

Requirements

• At least 3 years of experience in appointment setting, telesales, telemarketing or a similarsales role involving outbound calls.
• Excellent spoken and written English, with a confident and professional telephone manner.
• Experience making cold calls, qualifying leads and booking sales appointments.
• Strong listening, communication and relationship-building skills.
• A target-driven approach, with the resilience to handle objections and rejection.
• Good organisational skills and consistent follow-up habits.
• Familiarity with CRM systems and Microsoft Office.
• Experience working with UK clients or within the travel, hospitality or transportationindustry would be an advantage.• Knowledge of AI tools and experience using them for research, outreach, follow-ups and day-to-day sales tasks would be an advantage.

Apply Now
Send your CV to ---------- with the subject line “Application – Appointment Setter.