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Content Quality Reviewer (Remote), part-time or full-time
Confidential employer
Community Moderation
Social Media Moderation
Content Moderation
Customer Support
About the Role
Work from home as a content quality reviewer. Content Rewards pays creators for short clips they post for brand campaigns. When a clip is rejected or an account is banned, the creator can appeal. We're hiring 3 to 4 careful, fair appeal reviewers to check the evidence and make the call using our written guide.
ROLE DETAILS
- Part-time (20 hours a week) or full-time (40 hours a week).
- Pay: $5–$7 USD an hour, depending on experience.
- Longer-term opportunities are available.
WHAT YOU'LL DO
- Review creator appeals of rejected clips: read the campaign's rules, check the creator's evidence (captions, analytics screenshots and recordings) and d ---------- : overturn, keep rejected, ask for more information, or escalate.
- Write a short reason for every decision that another reviewer can follow.
- Write clear, kind replies to creators, including upset ones.
- Flag patterns, such as a campaign that may be rejecting clips unfairly.
- Work from a written guide and ask when unsure. Accuracy and consistency matter more than speed.
WHAT WE'RE LOOKING FOR
- Fair judgment: you d ---------- on evidence, not on tone or on who is asking.
- Strong attention to detail: dates, video lengths, captions, matching evidence to the right clip.
- Clear written English and a calm, kind tone.
- Experience in content moderation, trust and safety, customer support, compliance, data review or QA is helpful.
- Knowing TikTok, Instagram Reels or YouTube Shorts analytics is a plus.
- A reliable computer and internet connection.
- If you post clips for paid campaigns yourself, you can still apply. Tell us, so you never review your own or your friends' appeals.
HOW TO APPLY
Apply here on OnlineJobs with a short note covering:
- Any moderation, support, review or QA work you have done.
- Part-time (20 hours a week) or full-time (40 hours a week).
- Your time zone, usual available hours and expected hourly rate in USD.
We reply to every applicant with the next step: a 35-minute practical exercise (ten fictional appeals, on a laptop or desktop, on your own and without AI tools) and a short Loom with your camera on.
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