BuyBack Virtual Assistant

BuyBack Virtual Assistant

Full-Time | Monday–Friday | 10:00 AM–6:00 PM EST | $400/month

About the Role
We are a growing U.S.-based business specializing in diabetic supplies and phones and electronics buyback. We are looking for an experienced, reliable, and proactive BuyBack Virtual Assistant to manage incoming leads, follow up with potential sellers, provide pricing based on established guidelines, and schedule appointments.

The ideal candidate has previous virtual assistant experience, strong communication skills, and the ability to manage multiple lead sources while keeping follow-ups organized and timely.

Please do not apply if you do not have prior Virtual Assistant (VA) experience.

Key Responsibilities

Lead Management & Seller Communication

• Respond promptly to incoming leads and inquiries from potential sellers.
• Follow up with leads through Facebook Business Pages and the company's communication platforms.
• Provide quotes based on established purchasing guidelines.
• Qualify potential sellers and gather the information needed to evaluate purchases.
• Schedule appointments and coordinate with the appropriate team members.
• Maintain consistent follow-ups to help convert qualified leads into purchases.

Facebook Page & Message Management

• Manage two Facebook Business Pages for the company's diabetic supplies and phones/electronics businesses.
• Respond to customer inquiries, comments, and messages professionally.
• Use Quo to respond to Google Business Messages and manage seller communications.
• Publish wanted ads in relevant Facebook groups as needed.

CRM & Administrative Support

• Keep lead records, follow-up notes, appointment details, and statuses organized and up to date.
• Monitor pending inquiries to ensure no qualified lead is overlooked.
• Assist with email correspondence related to seller inquiries and business operations.
• Provide regular updates on lead activity, appointments, and purchasing opportunities.

Requirements

• Previous Virtual Assistant experience is required.
• Experience in customer service, sales, lead generation, appointment setting, or lead follow-up is strongly preferred.
• Strong written and verbal English communication skills.
• Comfortable communicating with potential sellers and providing quotes based on established guidelines.
• Experience managing Facebook Business Pages and customer messages.
• Familiarity with CRM systems or lead management tools is an advantage.
• Highly organized, responsive, and reliable during working hours.
• Able to manage multiple conversations and follow-ups without losing track of details.
• Able to work independently with minimal supervision.
• Reliable computer and internet connection.
• Minimum typing speed of 50 WPM.
• Experience in diabetic supplies, medical supplies, electronics reselling, or buyback businesses is a plus.

Schedule & Compensation

• Schedule: Monday–Friday, 10:00 AM–6:00 PM ET
• Employment Type: Full-time
• Monthly Compensation: $400
• Position: Long-term opportunity

Benefits & Growth

• Potential salary increases based on individual performance, reliability, and contributions to the business.
• Opportunities for long-term growth and increased responsibilities as the business expands.

We are looking for someone dependable who takes ownership of their work, communicates effectively, and can help the business maintain consistent follow-ups and a positive seller experience.

How to Apply
Application Form: ----------
Please apply through the designated application form only to avoid duplicate applications. Applications submitted through the website or WhatsApp will not be accepted.

Our Website: www.flipstaff.co/
Contact Person: Sherrie
WhatsApp: ----------