Technical Administrative Assistant (Remote)

About Us

We are a multi-specialty healthcare group dedicated to improving access to medical specialists through telehealth. We partner with skilled nursing facilities, assisted living communities, and home health agencies to ensure patients receive high-quality, compassionate care without unnecessary hospital visits.

Job Description

We are looking for a reliable, detail-oriented Administrative Assistant with strong technical aptitude to join our growing remote team. This role is ideal for someone who enjoys learning new systems, solving technical issues, and helping others navigate software and business applications while also handling administrative responsibilities.

You will serve as the primary point of contact for system-related questions within the administrative team, assist with our Electronic Medical Record (EMR) system, help manage our website and social media platforms, support workflow improvements, and assist with implementing new tools and processes.

Key Responsibilities

Provide basic support and troubleshooting for the Electronic Medical Record (EMR/EHR) system.
Assist with EMR user setup, maintenance, and onboarding.
Train new team members on proper EMR system usage.
Manage and maintain the company website, including updating content, images, and other information as needed.
Create and edit presentations, documents, images, and videos as needed.
Assist with social media management and email marketing automation using GoHighLevel and LinkedIn.
Test and learn new software, applications, and business tools.
Recommend improvements to workflows and system processes to increase efficiency.
Assist the team in monitoring and checking patient visit note completion when needed.
Perform other administrative and technical support tasks as assigned.

Qualifications

Required:
At least a high school graduate.
At least 2 years of experience in an administrative, virtual assistant, technical support, or similar role.
Strong working knowledge of Microsoft Office and Google Workspace.
Excellent computer skills and the ability to quickly learn new software.
Strong organizational and problem-solving skills.
Excellent written and verbal English communication skills.
Self-motivated and able to work independently in a remote environment.

Preferred:
Experience in the healthcare industry.
Experience using EMR/EHR systems.
Experience with managing social media, GoHighLevel, LinkedIn, and similar online platforms.
Experience creating presentations, editing images or videos.
Experience maintaining and updating company websites or using content management systems (CMS) is a plus.
Comfortable learning and adapting to new software, tools, and systems.

Work Schedule
8:00 AM to 5:00 PM Central Time (US)

Equipment Requirements:
Personal computer or laptop suitable for remote work.
Reliable, high-speed internet connection.
Noise-canceling headset with a working microphone.
A quiet and professional work environment.

How to Apply
Please include the following in your OnlineJobs.ph application message:

• A brief summary of your background and experience relevant to this role
• Why you believe you would be a good fit for this position

We're looking for someone who is dependable, organized, compassionate, and comfortable working in a fast-paced healthcare environment. If you're interested in a long-term opportunity and enjoy helping patients and supporting a healthcare team, we'd love to hear from you.