Amazon Catalog & Compliance Specialist (EU + US Marketplaces)

ROLE SUMMARY
Owns catalog quality and product compliance for BTL Diffusion's baby and children's product brands across 130 SKUs in 5 marketplaces (US, FR, DE, ES, IT). Keeps every listing accurate, complete, compliant with US and EU product safety rules (including GPSR), and fully localized. Runs the daily and weekly Seller Central routines that keep the account healthy.

KEY RESPONSIBILITIES

Catalog Quality

• Fix main and secondary images, and fill gaps in A+ Content coverage.
• Correct variation-family splits so reviews and ratings consolidate properly.
• Fix category nodes, titles, and bullet points.
• Fix Brand Store and listing detail issues, including features, specifications, and item details.
• Review Catalog Signals daily and act on flagged issues.
• Clear suppressed, stranded, and inactive listings.

Compliance

• Keep all EU listings (France, Germany, Italy, and Spain) GPSR-compliant: manufacturer details, EU Responsible Person details, safety warnings, and instructions in each local language.
• Respond to Amazon product safety requests in all 5 marketplaces, including test reports, product photos, manuals, and Children's Product Certificates (CPC) for the US.
• Keep compliance documents current in the shared compliance folder, following the Compliance SOP.
• Check Account Health daily and resolve policy warnings before they affect selling status.
• Follow Seller Support cases through to resolution, and track and report competitor policy violations.

EU Localization

• Produce FR/DE/ES/IT listing copy through the localization workflow (Amazon auto-translate, Brand Analytics, Helium 10, and approved AI tools).
• Localize existing A+ Content into all EU marketplace languages.
• QA all machine-translated copy before publishing, including safety warnings.

Routine & Ad Hoc

• Daily: Voice of the Customer (VoC) and AWD Inventory snapshots
• Weekly: Data Quality Signals reports (SB, AWD, FBA), updated in the team's reports tracker
• Ad hoc requests from the Operations team

REQUIREMENTS

• 3+ years of hands-on experience managing Amazon Seller Central listings across multiple marketplaces (more is a strong plus)
• Working knowledge of variation setup, category nodes, flat files, and bulk listing uploads
• Experience handling Amazon product safety and compliance document requests
• Working knowledge of GPSR requirements for EU listings
• Experience resolving Account Health issues, policy violations, and Seller Support cases
• Strong Excel / Google Sheets skills
• Strong attention to detail for catalog QA work

HOW YOU WORK

• Builder mentality: sets up processes and fixes from scratch
• Detail-first: catches errors before they go live
• Follows Seller Support cases through until they're resolved
• To show you've read this post, use the word "Platypus" in the first sentence of your cover letter.
• Keeps routines on schedule without reminders
• Documents fixes so the team can repeat them

SUCCESS IN FIRST 6 MONTHS

• Catalog fully cleaned: no suppressed or stranded listings, and variation families consolidated
• GPSR information complete on all EU listings
• EU localization live and QA'd, including A+ Content in all EU languages
• Account Health in good standing with no unresolved violations
• Daily and weekly report routines running on schedule, with no missed reports
• Competitor policy violations tracked and reported monthly

WORK SETUP

• Remote, with company-provided equipment
• Schedule: 12pm–9pm MANILA time

HOW TO APPLY
Make sure your OnlineJobs.ph profile includes your updated resume and work history. In your application message, include:

1. Cover letter (max 250 words): Tell us about the hardest Amazon catalog or compliance problem you've solved: what was wrong, what you tried first, what worked, and what you'd do differently.

2. Your answers to these questions:

Q1: GPSR requires an EU Responsible Person on every listing, including the US. How would you set this up for our US listings?

Q2: A listing is suppressed in Germany. What's wrong with this fix plan, and what would you do instead?
a. Open a Seller Support case right away.
b. If still suppressed, delete and relist.
c. Upload the US safety documents. They work in all marketplaces.
d. Use a lifestyle photo as the main image.

Incomplete applications won't be reviewed.