E-commerce Virtual Assistant – Shopify, Customer Service & AI

We are looking for a proactive and talented E-commerce Virtual Assistant to support our growing online fashion business.

Your main responsibilities will include customer service, creating and managing Shopify product listings, product research, and creating or improving product images using AI tools.

This is not a role where you simply follow instructions. We are looking for someone who can think independently, identify problems and suggest improvements.

Main responsibilities:

Handle customer service professionally and efficiently
Create and optimize Shopify product listings
Manage product information, variants and images
Create and edit product images using AI tools
Assist with product research
Identify errors and opportunities for improvement
Help solve customer and operational problems
Support daily e-commerce operations

We are looking for someone who is:

Critical and sharp
Creative
Analytical
Detail-oriented
Proactive and entrepreneurial
Strong at problem solving
Comfortable working independently
Experienced in customer service
Willing to learn new AI tools

Experience with the following is a strong advantage:

Shopify
E-commerce
Customer service
Product listing
AI image generation/editing
ChatGPT or similar AI tools
Canva, Photoshop, Photoroom or similar tools

We value attitude and thinking ability just as much as technical experience. We want someone who notices when something can be improved instead of simply completing tasks without questioning them.

During the interview, we will discuss your previous e-commerce experience, customer service experience, Shopify knowledge and experience working with AI tools.