People Operations Administrator | US Hours

We are seeking an experienced People Operations Administrator to support the HR operations of a US-based company with approximately 150 employees.

This is a fully remote, full-time contractor role requiring availability during standard US business hours. You will manage day-to-day People Operations workflows, serve as the primary administrator for Rippling, and provide responsive, confidential support to employees and HR leadership.

Key Responsibilities

• Own the central HR inbox, respond to or route inquiries, and meet a 24-business-hour service target.
• Process employment verification requests and state unemployment claims.
• Coordinate wage garnishments, child support orders, and tax levies with payroll.
• Administer Rippling across HRIS, benefits, payroll, app management, and time and attendance.
• Maintain accurate employee records, reporting lines, job and compensation changes, and status updates.
• Build and improve Rippling workflows, task lists, and automated processes.
• Prepare recurring and ad hoc reports on headcount, turnover, leave, and training completion.
• Coordinate onboarding, including welcome communications, equipment tracking, document collection, I-9 compliance, and system access.
• Coordinate offboarding, final-pay requirements, access removal, exit surveys, and separation records.
• Support employee questions about policies, pay schedules, time off, and benefits.
• Administer benefit enrollments, qualifying life events, carrier integrations, and Open Enrollment activities.
• Manage leave requests, including FMLA, state-paid leave, parental leave, disability, and ADA accommodations.
• Monitor multi-state labor law changes, digital labor law postings, personnel records, and retention requirements.
• Administer mandatory compliance training and follow up to support timely completion.
• Support employee relations matters and workplace investigations through intake, documentation, and reporting.
• Provide operational coverage for the US HR team during planned or unplanned absences.

Required Qualifications

• 3–5+ years of People Operations or HR Generalist experience supporting a US-based workforce.
• Experience supporting a company with approximately 100–300 employees.
• Hands-on administrative experience with Rippling, including workflows, leave policies, benefits, and document management.
• Strong knowledge of multi-state US employment compliance, including FMLA, state-paid leave, wage garnishments, unemployment claims, and employment verifications.
• Excellent written and verbal English communication skills.
• Strong attention to detail and sound judgment when handling confidential or sensitive matters.
• Ability to work independently and provide reliable operational support across US time zones.
• Comfortable managing multiple priorities and deadlines in a remote environment.

Work Setup

• Fully remote, offshore contractor role.
• Full-time, 40 hours per week.
• Must be available during standard US business hours (EST/PST).
• Must have a reliable computer and stable internet connection.

Application Instructions
Please submit:

• Updated resume or CV.
• Expected monthly compensation in Philippine pesos.
• Rippling experience, including the specific modules or workflows you have administered.
• Earliest available start date.

At the top of your application, please answer:

• How many years of People Operations or HR Generalist experience do you have supporting US employees?
• What size US workforce have you supported?
• Which Rippling modules and workflows have you administered directly?
• Have you handled multi-state leave administration, unemployment claims, wage garnishments, or employment verifications? Please briefly describe your experience.
• Have you supported Open Enrollment, benefits administration, or carrier integrations?
• Are you available to work standard US business hours (EST/PST)?
• What is your expected non negotiable monthly compensation in Philippine pesos?
• When can you start?

Subject Line:
POA – YOUR FULL NAME

Example:
POA – JUAN DELA CRUZ

Only applicants who meet the required qualifications will be contacted.