Virtual Assistant for US Car Detailing Business: Phone Sales, Booking and Dispatch (US Accent)

2LC Detailing is a growing US mobile car detailing company. We're hiring one dedicated Virtual Assistant to be the voice of the business, working alongside our operations manager to keep jobs booked, crews dispatched, and customers happy.

Pay: $700 to $900 USD per month, full time, during US Central business hours.

What you'll do:

• Answer and make calls to customers and leads, quote services, and close bookings
• Schedule jobs in our CRM and dispatch them to our detailing contractors
• Follow up on leads, reviews, and unpaid invoices
• Make sure every job is claimed, completed, and up to our quality standard

What we need:

• A clear, natural American accent and confident phone sales skills
• Available during US Central business hours
• Reliable internet with backup power
• Organized, consistent, and quick to follow up

HOW TO APPLY (applications that don't follow these steps will not be reviewed):

Email ---------- with the subject "Shine - Your Full Name" and include:

1. A 3 to 5 minute Loom video. Introduce yourself, then role-play a call where a customer asks for a price on a full interior and exterior detail for an SUV.

2. Your answers to these questions:

• Describe your previous job experience, including roles, companies, how long you stayed, and why you left.
• What's your experience with US customers on the phone, in sales or booking?
• How would you describe your communication style? Give an example of a difficult conversation you handled well.
• Tell us about a time you received constructive criticism. How did you respond, and what did you change?
• Which CRM or scheduling tools have you used?
• A customer says $250 is too expensive. What do you say?
• A contractor cancels a job 1 hour before the appointment. What do you do?
• Your expected monthly pay in USD, and your internet speed.