Virtual Assistant#2

Virtual Assistant — Adjusted Wellness (Chiropractic & Functional Medicine)
About us-
First: Our doctor got overwhelmed by the number of responses to the first ad he posted, so if you read this ad closely, he's added a few things to it that you must include to be considered for the job. He does this to help you, he wants to work closely with someone that he's going to build trust with.
Adjusted Wellness is a growing chiropractic and functional medicine practice bringing on roughly 15 new patients a month, with a functional medicine diagnostics line (full blood panel, gut barrier testing) alongside standard care. We're looking for a reliable, detail-oriented Virtual Assistant whose entire job is taking as much as possible off the doctor's plate — this role lives or dies on that, more than any single task on the list below.

What you'll be doing

-Manage the practice's calendar in Jane App — booking, rescheduling, and confirming appointments for new and existing patients
-Follow up by text/email and potentially calling with patients who paid a deposit prior to their Report of Findings but haven't yet committed to their full care plan — track every one until they convert or clearly decline using the office's software.
*In the subject line to your response, include the word "PINEAPPLE" (in all caps) and a color. If you don't, that's 1 way you won't be considered.
-Send appointment reminders and reduce no-shows with a standard confirmation sequence (call/text 48 hrs and 24 hrs out)
-Handle inbound patient email s and texts — answer routine questions, route anything clinical to the doctor
-Data entry: new patient intake forms, payment info, superbills (we don't bill insurance directly — only issue superbills on request), and updates into Jane App
-Help the doctor and staff track supplement inventory (Microbiome Labs, Apex Energetics, Designs for Health) when stock runs low
-Coordinate monthly tabling events at partner gyms (Gold's Gym, Crunch Fitness) — confirm the date/time with the gym contact, prep sign-up sheets, follow up with leads collected
-Maintain a simple weekly report of patients booked, deposits collected, and follow-ups completed for the doctor's Friday review
-Must-have skills

Excellent written and spoken English
Comfortable learning new software quickly (Jane App experience a plus, not required)
Reliable internet (minimum 10 Mbps) and a quiet workspace
Strong follow-through — proactive about finding more to take off the doctor's plate, not just completing the assigned list
*go to the doctor's website " ---------- "- hover over the "who we are" section at the top- put in the beginning of your response the 2 techniques the doctor lists there in that dropdown.

Nice to have

Prior experience in a medical, chiropractic, or wellness practice
Experience with patient scheduling software (Jane App, similar)
Basic spreadsheet comfort (Google Sheets / google docs)
Hours & schedule Monday–Friday, part-time to start (10-20 hrs/week), US Eastern Time business hours. Potential to grow to full-time as responsibilities expand.

Pay $4–7/hour depending on experience, paid biweekly. Starting estimate hours: roughly 10-20 hrs/week.

How to apply
Send a short video of your smiling face telling us: (1) your experience with patient scheduling or admin work, (2) a time you caught a mistake before it became a problem, (3) your available hours (the office is open Monday thru Thursday 8:30am-6pm EST). We read every application closely, so in the subject line, work in the word PINEAPPLE — it tells us you read this whole posting before applying, which matters a lot for this role. It's highly recommended that you start off your video with: "Hey Dr. Elmore!" (yes there were more things above to include in the message. The better you follow ALL the directions, the more likely it is that you end up landing an interview.

Note: Applications for this job will be open until THIS Friday at 9pm EST.