Senior Virtual Assistant – Business Process Improvement

URGENT HIRING! We are looking for an experienced and highly organised Senior Virtual Assistant to join our growing team, reporting directly to the Operations Manager. This role is ideal for someone who enjoys improving processes, solving operational challenges, and finding smarter ways to get things done.

KEY RESPONSIBILITIES
1. Review, document, and map existing business processes and workflows.
2. Identify bottlenecks, operational gaps, and inefficiencies.
3. Conduct root-cause analysis and recommend practical improvements.
4. Design and develop improved workflows, standard operating procedures (SOPs), and process documentation.
5. Identify opportunities for automation and AI integration to improve productivity.
6. Collaborate with different teams to implement process improvements and monitor their effectiveness.
7. Support the Operations Manager with operational initiatives and continuous improvement projects.

REQUIREMENTS
1.Ideally 5+ years of professional work experience, preferably in senior virtual assistance, business operations, process improvement, or related roles.
2. Experience documenting workflows, creating SOPs, and improving business processes.
3. Familiarity with process-mapping tools such as L ---------- , Microsoft Visio, or similar platforms.
4. Familiarity with automation tools and AI applications is a plus.

HOW TO APPLY:
We will only entertain applications with a voice recording submission.
Interested applicants must submit the following through our Google Form:
Voice recording introducing yourself, your professional background, and relevant work experience
Apply here: ----------