Outbound Calling Virtual Assistant (Fluent English Required)

We are looking for a reliable, professional, and highly organized Virtual Assistant based in the Philippines to join our team.

The primary responsibility of this position is to make outbound calls to U.S.-based businesses and organizations to identify and collect accurate email addresses and contact information for specific individuals or departments.

This is not a sales position. The goal is to gather accurate contact information through professional, friendly phone conversations.

Key Responsibilities

• Make outbound calls to U.S.-based businesses and organizations.
• Speak with receptionists, administrative staff, and other contacts to obtain correct email addresses.
• Identify the appropriate person or department when necessary.
• Accurately record and organize contact information in spreadsheets or our database.
• Track call outcomes and maintain detailed, up-to-date records.
• Meet daily calling and contact collection goals.
• Follow provided scripts and instructions while communicating naturally and professionally.

Requirements

• Fluent spoken and written English is REQUIRED.
• Excellent English comprehension, including the ability to understand different American accents and respond naturally.
• Clear pronunciation and strong phone communication skills.
• Previous experience with outbound calling, lead generation, appointment setting, or contact research preferred.
• Comfortable making a high volume of outbound calls daily.
• Strong attention to detail and accurate data entry skills.
• Proficient with Google Sheets, Excel, and basic online research.
• Reliable computer, high-speed internet, and a quiet working environment.
• Must be available Monday through Friday, 10:00 AM to 6:00 PM U.S. Eastern Time. This is an overnight shift in the Philippines.

Ideal Candidate

We are looking for someone who is confident on the phone, communicates clearly, understands conversational English exceptionally well, and can work independently with minimal supervision.

You should be comfortable navigating conversations, asking follow-up questions, and politely obtaining information even when the person answering the phone is initially hesitant or unsure.

Interview Requirements

A live video interview is mandatory. All shortlisted applicants must be willing to participate in a video interview conducted entirely in English.

During the interview, we will evaluate spoken English fluency, listening comprehension, communication skills, and overall suitability for a phone-based position.

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Please include the following information in your application:

1. Your resume and a brief description of your outbound calling experience.
2. Confirmation that you are available to work Monday through Friday, 10:00 AM to 6:00 PM U.S. Eastern Time.
3. Your expected hourly rate in USD.
4. Confirmation that you are willing to participate in a live video interview.

IMPORTANT: To confirm that you have read the entire job posting, please include the exact phrase "Blue Pineapple" in the subject line of your application.

Applications that do not include this phrase will not be considered.