Sales Associate - Cold Caller

What you’ll do:

• Make outbound calls to small-business owners in the United States.
• Introduce our company using our approved talking points while keeping conversations natural.
• Ask questions about the business’s current accounting arrangements and needs.
• Identify interested prospects and schedule appointments with our team.
• Record accurate notes, contact details and next steps in our CRM.
• Follow up with interested prospects and respect requests for no further contact.
• Share feedback on common questions and objections so we can improve our approach.
• In your application for this role, please upload an introductory video of yourself where you introduce yourself and talk about your experience. Keep it under 60 seconds.

What we’re looking for:

• Fluent in English.
• Clear spoken and very strong English, strong listening skills and a friendly, professional phone manner.
• Previous experience in cold calling, appointment setting, outbound sales or a BPO role.
• Confidence speaking with business owners and handling objections without being pushy.
• Reliability, attention to detail and willingness to learn from feedback.
• Availability during U.S. Pacific business hours, which generally means evening or overnight work in the Philippines.
• A computer, reliable internet, a good headset and a quiet workspace.
• Comfort using a CRM and online calling tools.