Executive Assistance to the CEO

Executive Assistant to the CEO
Remote (Philippines) · ~30 Hours/Week · US Central Business Hours

Who We Are.
MoverOps ( ---------- ) is building the all-in-one operating system for modern moving companies. From leads and instant quotes to dispatch, crew tracking, payroll, and payments, our software runs the entire business under one roof. On the ground, movers manage every job seamlessly right from their phones with the MoverOps Crew Portal.

We are in an exciting rapid-growth phase, actively onboarding moving companies across the United States and shaping the future of moving operations. We are founder-led, meaning you'll be our first hire and the right-hand to the CEO as we scale.

Who You Are.
You are curious, ambitious, and possess a high standard for quality. This goes far beyond a typical virtual assistant position—you will serve as a strategic Chief of Staff to the CEO. You take extreme ownership, love taking initiative over waiting for instructions, and thrive when communicating directly with customers.

You already leverage AI tools like ChatGPT, Claude, or Perplexity daily to work faster and smarter—or you are eager to master them to supercharge your workflow.

As the CEO's right hand, you will help win and nurture our founding customers, keep core operations running smoothly, and build the foundation to recruit and lead our future operations team as we scale.

What You'll Do

1. Drive Growth & Customer Acquisition

• Research US moving companies and extract key decision-maker contact info.
• Execute outbound outreach campaigns in tandem with the CEO: build lead lists, track responses, and book discovery calls.
• Manage CRM data integrity so no prospective customer falls through the cracks.
• Utilize AI workflows to perform prospect research and draft highly personalized messaging.
• Lead outbound email sequences, follow-ups, and active prospect communication.
• Bring a product-first mindset to gather market insights and customer feedback.

2. Delight Our Founding Customers

• Conduct engaging live product demos via Zoom for interested prospects.
• Act as the primary, trusted point of contact for customer support and inquiries.
• Onboard new customers seamlessly to ensure rapid setup and immediate time-to-value.
• Coordinate custom welcome packages with branded materials to create an unforgettable onboarding experience.
• Identify recurring customer questions and turn them into step-by-step knowledge base guides.

3. Elevate & Build Our Brand

• Repurpose product videos into engaging short clips for Facebook , Instagram, and LinkedIn.
• Plan content calendars, schedule posts, and build community through comments and direct messages.
• Experiment with new creative formats and track engagement analytics.
• Assist with product feature landing pages, ad campaigns, and A/B test optimization.

4. Streamline Operations & Bookkeeping

• Manage records and financial entries in Xero, helping keep bookkeeping accurate and up-to-date.
• Author Standard Operating Procedures (SOPs) and operational playbooks to scale company knowledge.
• Provide executive leadership support: track action items, organize priorities, and ensure follow-through.

5. Help Scale the Team

• Draft job descriptions, screen incoming candidates, and assist with onboarding as our team expands.
• Maintain internal documentation so future team members can onboard rapidly.

What We're Looking For

• Hungry, deeply curious, and highly coachable (attitude and drive matter more than matching every skill).
• 2+ years in operations, executive assistance, VA, or customer-facing roles (supporting US client accounts preferred).
• Exceptional written and verbal English communication—clear, engaging, warm, and professional.
• Strong proficiency with modern AI tools or a proven track record of mastering new technology fast.
• Self-driven with flawless organizational skills and high attention to detail.
• Fluent with Google Workspace; experience with CRMs, Canva/CapCut, or Xero is a huge plus.
• Reliable high-speed internet, a dedicated quiet workspace, and a power backup setup.

Why Join Us
You'll work directly with the CEO and play a key role in building a SaaS company from early stage. In this role you will gain hands-on startup experience across sales, customer success, marketing, and operations, engineering, business operations, cloud economics, AI and more.

Accelerate your career with path-to-leadership opportunities and compensation growth as we scale.