Personal Assistant:

Personal Assistant: Client Relations & Sales (Remote, Full-Time, Philippines)

I run a small media agency, and the business runs on repeat clients. I'm looking for a personal assistant to help me look after client relationships and grow sales.

The right person remembers that a client's dog is called Max and that he had a job interview on Tuesday, asks how it went, and knows when the moment is right to recommend something.

What you'll do

Remember every client. Keep detailed client profiles (preferences, birthdays, past purchases, what they've told us) and use them so every client feels known
Encourage sales. Recommend the right product or upgrade at the right time, and quote from a fixed price list
Follow up. Welcome new clients, check in on quiet ones, remind clients before their membership renews
Coordinate. Pass client requests to the right person on the team and to me, and make sure nothing falls through the cracks
Report. Keep a simple daily log of follow-ups and sales
Flag problems early. An unhappy client, an unusual request, anything that feels off
What I'm looking for

Excellent English, written and spoken. Natural, casual and warm, not scripted. Near-native preferred.
Sales experience: retail, telesales, BPO upselling, account management or customer success. You can sell without being pushy, and you hear "no" without taking it personally.
A strong memory for people, and the discipline to write everything down
Fast, accurate typing (40+ WPM)
Trustworthy: client information stays confidential
Reliable: on time for every shift, and you tell me early if you can't make one
Details

40 hours/week, fixed shifts (mostly Philippine daytime, some weekends)
USD $2.00/hour plus 10% commission on every sale you close
Payment method to be decided together: I'll find one that works for both of us. Independent contractor.
Paid trial shift before you're hired
Your own computer and phone, stable internet and a backup connection
Valid ID and an NDA required
To apply, send:

A short note, in your own words (no AI), about a time you turned a one-time customer into a regular
A 1-minute voice recording introducing yourself in English
The days and hours you're available
Shortlisted applicants get the full details of the role and the clients before any test or interview.