Mandarin Speaker Virtual Assistant

Bilingual Virtual Assistant (Mandarin & English)

Life Insurance – Licensing & New Business Support

Location: Remote (Philippines)
Job Type: Full-Time
Schedule: Monday–Friday | 9:00 AM–6:00 PM Pacific Time
Work Setup: Virtual Office (Zoom Camera ON Required)

Job Description

We are looking for a reliable and organized Mandarin–English Bilingual Virtual Assistant to provide licensing and new business support to a small, designated group of Mandarin-speaking life insurance agents.

This position focuses on assisting a limited number of assigned agents rather than supporting the entire team.

Key Responsibilities

-Assist assigned Mandarin-speaking agents with life insurance licensing and contracting.
-Help with new business applications, requirements, and follow-ups.
-Communicate updates and instructions in Mandarin and English.
-Coordinate with internal departments to resolve licensing and new business concerns.
-Provide general administrative support as needed.

Qualifications

-Fluent in Mandarin and English (required).
-Strong communication and organizational skills.
-Detail-oriented, reliable, and willing to learn.
-Comfortable using Zoom, email , and Google Workspace.
-Insurance experience is a plus but not required. Training will be provided.

Important Work Requirements
-Must work 9:00 AM–6:00 PM Pacific Time, Monday through Friday.
-Zoom camera must remain ON during designated working hours, except approved breaks.
-This is a virtual office setup, not a flexible-hours position.
-Must have reliable internet, a webcam, and a quiet workspace.