Medical Virtual Assistant (Remote)

Hiring: Medical Virtual Assistant (Remote)

Solene Psychiatry & Wellness is a growing start-up psychiatric practice looking for a reliable, proactive, and highly organized Medical Virtual Assistant to help manage daily operations and support the growth of the practice.

We currently have one psychiatric provider, with plans to expand our team. We are looking for someone who can take ownership of administrative tasks, help establish efficient workflows, and grow with the practice.

Responsibilities

• Patient scheduling, appointment confirmations, and follow-ups
• Managing incoming calls, patient inquiries, and secure messages
• Patient registration, intake coordination, and portal management
• Insurance eligibility verification, billing, claims submission, and follow-ups
• Managing patient records and administrative workflows in Valant EHR
• Referral coordination and communication with other healthcare providers
• General administrative support and day-to-day practice operations
• Helping develop and improve workflows as the practice grows

Qualifications

• Previous experience as a Medical Virtual Assistant or in US healthcare administration
• Psychiatry or behavioral health experience is a plus
• Experience with Valant EHR strongly preferred
• Knowledge of US medical insurance, billing, and claims processing
• Excellent written and verbal English communication skills
• Familiarity with HIPAA and patient confidentiality
• Organized, resourceful, dependable, and able to work independently

Ideal Candidate

We are looking for someone who is proactive, takes initiative, and does not require constant supervision. Since this is a start-up practice, flexibility and willingness to handle a variety of administrative responsibilities are essential. We value someone who can identify problems, suggest improvements, and help build efficient systems as we expand.

To Apply

Please submit your resume along with the following:

• Relevant medical VA experience, particularly in psychiatry
• EHR systems you have worked with, especially Valant
• Experience with insurance credentialing, billing and claims
• Expected hourly rate
• Availability and preferred working hours

We are looking for someone interested in a long-term opportunity with room to grow as the practice expands.