Head of Operations (Performance Marketing Agency)

About us
Clear Solid is a performance marketing agency that runs Meta ads for casino, sportsbook, crypto and other restricted verticals across multiple markets. Our teams cover media buying, creative, business development and finance. We're hiring a Head of Operations to run day-to-day delivery across all of them, reporting directly to our CEO.

What you'll do
Own daily delivery across media buying, creative, BD and finance so client work goes out on time and to standard
Manage our department leads: set priorities, owners and deadlines, and hold each lead accountable for results
Run the daily and weekly operating rhythm (standups, task tracker, client status) and raise risks early
Fix the handoffs between teams, from client onboarding and tracking setup to creative delivery, launch and invoicing
Build and roll out AI workflows and automations that cut manual work, with before and after numbers
Put quality checks and review steps on every automated workflow, and keep client data, ad accounts and logins locked down
Write and keep up SOPs so each department runs without the CEO having to step in
Report to the CEO every week on delivery, team performance and anything that needs a decision

What you need
Proven operations leadership at a performance marketing or paid media agency (Meta, Google, TikTok or similar)
Experience managing department leads or managers, not only individual team members
Hands-on experience building and running AI workflows and automations in a real business, with results you can show (hours saved, error rates, turnaround time)
Experience setting up quality checks, approvals and data safeguards around automations, including access control and handling client data
Comfort with Notion, Slack and Google Sheets (or similar), and with working from data
Good written and spoken English, and the confidence to push back on leads and on the CEO when something is off
Reliable and responsive during working hours

Nice to have
Experience with iGaming, crypto or other restricted verticals and Meta's policies for them
Familiarity with tracking tools such as RedTrack, Voluum or Keitaro
Experience with Claude, ChatGPT, Zapier, Make, n8n or similar tools
Agency finance basics: client invoicing, ad spend reconciliation, payroll cutoffs

Details
Full time, remote, 40 hours a week
Pay: ₱150,000 to ₱200,000 a month based on experience
Independent contractor role with a 3-month probation period
Paid twice a month
Must be online every working day from 12:00 PM to 4:00 PM Dubai time (4:00 PM to 8:00 PM Philippine time) for check-ins and calls with the CEO. The rest of your hours are flexible
Reports directly to the CEO

HOW TO APPLY:
Start your application with the word "OWNER" so we know you read this far. Tell us:
The largest agency team you've run: how many department leads reported to you, which functions, and roughly how many clients or how much monthly ad spend the agency handled
One AI workflow or automation you put into production: what it replaced, the numbers before and after, and how you checked its output and protected client data
A time delivery slipped between two teams: how you found out, what you changed, and what happened after

APPLICATIONS WITHOUT REAL NUMBERS WON’T BE CONSIDERED. PLEASE ALSO INCLUDE YOUR RESUME.