Medical Appointment Setter | Inbound Sales | Healthcare | Work From Home

Revita Therapy is a growing multidisciplinary healthcare clinic in Toronto, Canada, looking for an experienced Medical Appointment Setter who excels at communicating with prospective patients, building relationships, and converting leads into booked appointments.

We're looking for someone who is confident on the phone, motivated by results, and enjoys helping people take the next step toward receiving care.

This is a sales-focused role working with warm leads who have already expressed interest in our services. We provide training, established systems, and ongoing support to help you succeed.

Why Revita Therapy?

• Competitive hourly compensation with additional performance-based bonuses
• Warm inbound leads provided through our marketing campaigns
• No cold calling required
• Paid training, scripts, and established systems to support your success
• Long-term opportunity with a growing Canadian healthcare company
• Support from an experienced Canadian management team
• Opportunities for increased hours, compensation, and responsibilities based on performance
• Collaborative and professional work environment

Our Accomplishments

• Featured in Canada Small Business Magazine
• Featured by Futurpreneur Canada

Learn more about our clinic at ----------

The Role

• Contact new leads promptly by phone, text, and email to help them schedule appointments
• Build rapport with prospective patients and understand their needs
• Confidently answer questions, address concerns, and guide interested patients toward booking
• Consistently follow up with leads who have not yet scheduled
• Reconnect with previous patients regarding appropriate follow-up appointments
• Schedule patient appointments using Jane App
• Manage leads, track conversations, and update records using HubSpot
• Monitor booking performance and maintain accurate follow-up records
• Communicate professionally with patients and our Canadian clinic team

Requirements

• Minimum 2 years of experience in inbound sales, appointment setting, or lead conversion
• Reliable high-speed internet, a high-quality headset, and a quiet, distraction-free workspace are essential requirements for this position.
• Excellent spoken and written English communication skills
• Experience communicating with Canadian customers
• Confident, friendly, and professional telephone communication
• Strong ability to build rapport, handle objections, and convert leads into appointments
• Self-motivated, organized, and results-driven
• Comfortable using CRM software and following established processes
• Availability to work during Toronto business hours

Preferred Qualifications

• Previous experience in healthcare, dental, medical, or rehabilitation appointment setting
• Experience using HubSpot, Jane App, or similar software
• Demonstrated success meeting appointment-setting or sales targets

Compensation

• $6–$7 USD per hour, depending on experience
• Additional $2 USD bonus for each eligible new patient who attends their booked initial appointment
• Paid training
• Opportunities for compensation increases based on performance

Work Schedule

• Monday–Friday, 25 hours per week
• Two available shifts: 9 AM–2 PM or 2 PM–7 PM (Toronto, Canada time)
• Optional Saturday shifts: 9 AM–3 PM (Toronto, Canada time)
• Must be available to work overnight in the Philippines
• Schedule follows Toronto time, including daylight saving time changes

How to Apply
Please submit the following:

1. Your resume outlining your relevant experience.
2. A 60–90 second voice recording introducing yourself and describing your sales or appointment-setting experience. Record using [Vocaroo](https://vocaroo.com/) and include the link in your application.
3. A brief summary of your previous sales or appointment-setting results, including conversion rates or booking targets achieved, if available.

Applications without a voice recording will not be considered.