Executive Virtual Assistant – Client Booking, Social Media & Shopify

WE'RE HIRING – EXPERIENCED VIRTUAL ASSISTANT

Company: The Luxury Club Studios
Industry: Beauty, Luxury Services & E-Commerce
Location: Remote (Philippines)
Schedule: 6 Days Per Week | U.S. Eastern Time
Position: Long-Term

ABOUT OUR COMPANY

The Luxury Club Studios is an established beauty business with nearly 10 years of industry experience. We specialize in luxury beauty services, education, and e-commerce.

We are seeking an experienced, highly organized, dependable, creative, and tech-savvy Virtual Assistant to support our daily business operations.

Having worked with multiple virtual assistants in the past, we have high expectations for professionalism, communication, reliability, and accountability.

We need someone who takes initiative, works independently, and does not require constant supervision.

PRIMARY JOB RESPONSIBILITIES

1. CLIENT COMMUNICATION & BOOKING MANAGEMENT (TOP PRIORITY)

• Respond promptly and professionally to customer text messages.
• Schedule, reschedule, and manage appointments.
• Manage multiple online booking platforms.
• Answer questions regarding services, pricing, and availability.
• Send appointment confirmations, reminders, and follow-ups.
• Convert customer inquiries into confirmed bookings.
• Maintain organized calendars and client records.
• Provide exceptional customer service.

IMPORTANT: This position involves TEXT-BASED customer communication ONLY. No customer phone calls are required.

You MUST remain online, connected, and responsive throughout your assigned working hours.

2. SOCIAL MEDIA MANAGEMENT

• Manage Instagram, Facebook , TikTok, and other social platforms.
• Respond to customer DMs, comments, and inquiries.
• Assist with creating, organizing, and scheduling content.
• Write engaging captions and promotional posts.
• Help develop strategies to attract new clients.
• Maintain a professional, luxury brand image.
• Assist with increasing engagement, visibility, and bookings.

3. SHOPIFY & E-COMMERCE MANAGEMENT

• Monitor and manage Shopify orders.
• Update product listings, descriptions, and inventory.
• Respond to online store customer inquiries.
• Assist with order fulfillment coordination.
• Support online promotions and marketing campaigns.
• Help improve online store sales and customer experience.

4. CONTENT CREATION & MARKETING (BONUS SKILLS)

We strongly prefer candidates who can:

• Edit Instagram Reels and TikTok videos.
• Transform raw footage into engaging social media content.
• Create professional flyers and promotional graphics.
• Use Canva, CapCut, or similar editing tools.
• Understand social media trends and marketing.
• Create content designed to attract customers and generate bookings.
• Assist with paid advertisements and promotional campaigns.

REQUIRED QUALIFICATIONS

• Previous virtual assistant experience.
• Excellent written English communication skills.
• Strong customer service and professional texting etiquette.
• Experience with appointment scheduling and booking platforms.
• Shopify experience.
• Social media management experience.
• Strong organizational and time-management skills.
• Reliable internet connection, smartphone, and computer.
• Ability to multitask and work independently.
• Excellent attention to detail.
• Proactive communication and problem-solving skills.
• Availability six days per week during scheduled U.S. Eastern Time working hours.

RELIABILITY IS NON-NEGOTIABLE.

We expect consistent attendance, timely communication, and completion of assigned responsibilities.

We are NOT looking for someone who requires constant reminders or micromanagement. We need someone who takes ownership of their responsibilities, communicates proactively, and follows through on commitments.

APPLICATION REQUIREMENTS – READ CAREFULLY

Incomplete applications will not be considered.

STEP 1: INTRODUCE YOURSELF

Please answer ALL the following questions:

1. How many years of virtual assistant experience do you have?
2. Have you previously managed customer text messages and appointments?
3. Which online booking platforms have you used?
4. What is your experience with Shopify?
5. Which social media platforms have you professionally managed?
6. Can you edit videos using CapCut, Canva, or similar software?
7. Are you available six days per week during U.S. Eastern Time working hours?
8. What is your expected hourly salary in USD?
9. Why should we hire you?

STEP 2: SUBMIT YOUR PORTFOLIO

Please provide examples of your previous work, including social media management, video editing, promotional flyers, graphic design, or e-commerce experience.

STEP 3: MANDATORY VIDEO EDITING ASSESSMENT

IMPORTANT: All applicants must complete this assessment to be considered for the position.

We are looking for someone who is creative, understands luxury beauty branding, and can transform raw footage into professional, engaging social media content.

RAW FOOTAGE LINK:
----------

YOUR ASSIGNMENT:

Using the raw footage provided, create one professional, engaging 15–30-second video suitable for Instagram Reels or TikTok.

Your video should demonstrate:

• High-quality video editing.
• Creative transitions and smooth cuts.
• Engaging text overlays and captions.
• Appropriate trending music or audio.
• Strong attention to detail.
• A clean, elegant, luxury beauty aesthetic.
• The ability to capture attention within the first 3 seconds.
• Content designed to attract potential clients and generate bookings.

BONUS: Write an engaging Instagram caption with a clear call to action encouraging viewers to book an appointment.

HOW TO SUBMIT:

1. Download the raw footage using the link provided.
2. Edit the footage into a professional 15–30-second video.
3. Upload your completed video to Google Drive.
4. Make sure your video is accessible for viewing.
5. Include your video link, caption, and answers to the application questions in your OnlineJobs.ph application.

IMPORTANT:

This assessment is mandatory. Applications without a completed video submission will not be considered.

We will evaluate applicants based on creativity, editing quality, attention to detail, professionalism, and ability to follow instructions.

The purpose of this assessment is to evaluate your skills. Submitted videos will not be published or used commercially without your permission.

WHAT WE'RE LOOKING FOR

DEPENDABLE. ORGANIZED. CREATIVE. RESPONSIVE. PROFESSIONAL.

We want someone who understands the importance of excellent customer service, consistent communication, and strong organizational skills.

We are looking for someone who can contribute to the long-term growth and success of The Luxury Club Studios.

If you are experienced, motivated, and ready to become a valuable part of our team, we look forward to reviewing your application!