Lead Manager / Appointment Specialist (Football Placement & Athlete Support)

Job Title: Lead Manager / Appointment Specialist (Football Placement & Athlete Support)

Type: Full-time | Remote

Salary/Earnings: PHP 15,000 Base Pay + Performance Bonuses (Target Earnings: PHP 15,000 - PHP 29,000+ / month)

About the Role
FutXPerform (FXP) is an international sports placement and career development platform dedicated to helping promising football players take the next step toward joining our elite development and pathway programmes.

We are looking for a organized, persuasive, and proactive Lead Manager / Appointment Specialist to manage lead conversations from first contact through to a qualified, attended consultation with our sales team.

This role is ideal for someone who excels at building trust with young athletes and parents, asking thoughtful qualifying questions, staying highly organized, and following through consistently.

What You’ll Do

• Outreach & Lead Engagement: Engage potential players through approved outreach channels and respond promptly to incoming enquiries.
• Qualification & Discovery: Learn each player’s football background, goals, and current circumstances to assess fit for an FXP programme.
• Clear Expectations: Explain our programmes and next steps clearly and accurately (without making false promises regarding contracts, trials, or guaranteed placements).
• Persistent Follow-Up: Nurture interested players, answer preliminary questions, and ensure they are well-prepared for their scheduled consultation.
• Appointment Setting & Attendance: Coordinate bookings and send timely reminders to maximize show-up rates. Involve parents or guardians in the conversation whenever appropriate.
• CRM Management: Maintain detailed lead records, log call outcomes, and brief the sales team with key player context prior to booked calls.
• Process Improvement: Share recurring questions, common player objections, and lead trends with the core team to refine messaging and conversion rates.

What We’re Looking For

• Communication: Exceptional written and spoken English with a warm, empathetic, and confident tone.
• Relevant Experience: Background in lead qualification, recruitment outreach, appointment setting, or sales support.
• High Standards: Solid judgment on who qualifies as a high-fit lead for our sales team.
• Systems & Targets: Comfortable managing leads in a CRM and consistently hitting performance metrics.
• Domain Interest: A background, interest, or passion for football (soccer) is a huge advantage.

Compensation & Performance Incentive Structure
We offer a stable monthly base salary paired with generous performance-based incentives for qualified scheduled calls and closed enrollments.

• Base Salary: PHP 15,000 / month

*Per Qualified Attended Call: PHP 200 / call

• Per Closed Sale/Enrollment: PHP 2,500 / closed client
• Total Earning Potential: PHP 15,000 – PHP 29,000+ per month

Scenario Breakdown (Example Target Month):
Assuming 20 qualified calls attend their scheduled call with a 20% close rate (4 closed sales):

• Base Salary: PHP 15,000
• 20 Attended Calls: PHP 4,000 (20 x PHP 200)
• 4 Closed Sales: PHP 10,000 (4 x PHP 2,500)
• Total Monthly Payout: PHP 29,000 or More depends on your closing rate