UI/UX Designer

CONTRACT UI/UX DESIGNER

=== ABOUT ESHOPPING GROUP ===

We're an e-commerce success story with operations across Sydney, Perth, and Brisbane, and an international team of 50+ spanning Australia, US, Philippines, Vietnam, China, and UK. Our portfolio includes seven brands across Beauty, Consumer Electronics, Pets, Surveillance, and Wellness. We operate out of WeWork on Pitt St with a flexible, fast-paced culture that rewards initiative and creativity.

=== WHY JOIN US? ===

• International team: Collaborate with 50+ people across six countries.
• Career growth alignment: We invest in people with vision and ambition.
• Expert mentoring: Learn from leaders recognised as Top 50 People in Australian ecommerce.
• Shared success: Your performance directly contributes to business growth.

=== THE ROLE ===

As we continue to scale multiple brands, we are seeking a Contract UI/UX Designer to join our team part time. This role sits within our in-house creative team and is ideal for a hands-on designer with strong UI/UX, ecommerce, and conversion rate optimisation (CRO) experience. You'll enjoy solving digital problems across multiple brands and turning ideas into intuitive, high-performing experiences.

You'll work closely with our Design & Experience Lead and broader creative, ecommerce, marketing, and product teams, taking ownership of digital projects from brief through to final design and developer handover.

A key part of the role will be supporting and executing our CRO program. You'll be expected to set up and launch A/B tests using platforms such as Elevate, Intelligems, or similar tools, conduct pre- and post-experiment data analysis, and translate insights into actionable design and optimisation recommendations.

=== KEY RESPONSIBILITIES ===

• UI/UX Design: Design and improve digital experiences across multiple ecommerce brands, including landing pages, website pages, collection experiences, navigation, and other website enhancements.

• Landing Pages & Website Design: Own projects from brief and initial UX thinking through to wireframes, high-fidelity UI design, prototyping, and developer handover, ensuring solutions are both user-friendly and commercially effective.

• UX & Customer Journeys: Map customer journeys, identify friction points, and translate user needs, behavioural insights, and business objectives into clear, intuitive digital experiences.

• CRO & A/B Testing: Identify optimisation opportunities, develop data-informed hypotheses, design test variations, and independently set up, configure, and launch A/B tests using Elevate, Intelligems, or similar experimentation platforms.

• Pre- & Post-Experiment Analysis: Establish performance baselines, assess opportunities using existing data, monitor experiment performance, and analyse results to evaluate outcomes and identify actionable recommendations for ongoing conversion optimisation.

• Design Systems: Work within and contribute to existing design systems and brand guidelines, ensuring consistency while adapting digital experiences to suit different brands and audiences.

• Shopify Design: Design and support front-end improvements across Shopify websites, with a strong understanding of the platform's capabilities and limitations.

• Creative Collaboration: Work closely within the creative team alongside digital designers, graphic designers, copywriters, and content creators to deliver cohesive, high-quality digital experiences.

• Cross-Functional Collaboration: Partner with marketing, ecommerce, product, development, and data teams to deliver design solutions that balance user needs, brand, and commercial objectives.

=== REQUIREMENTS ===

• 2-4 years' experience as a UI/UX or Digital Designer, ideally within ecommerce, agency, or fast-paced digital environments.
• Strong practical experience designing for ecommerce websites, with a portfolio demonstrating real-world website, landing page, and UX work.
• Advanced Figma skills, with experience creating wireframes, high-fidelity designs, prototypes, and developer-ready handovers.
• Strong Shopify experience and a solid understanding of working within Shopify's front-end environment.
• Hands-on A/B testing experience, including setting up, configuring, and launching experiments in Elevate, Intelligems, or similar CRO and experimentation platforms.
• Confident with pre- and post-experiment data analysis, including establishing performance baselines, evaluating test results, interpreting key ecommerce metrics, and making data-informed recommendations.
• Strong understanding of CRO principles, experimentation methodology, hypothesis development, and how to design tests that balance user experience with commercial objectives.
• Strong understanding of UX principles, information architecture, user journeys, interaction design, typography, layout, visual hierarchy, and responsive design.
• Ability to take ownership of projects from brief through to final design and developer handover, while working independently and managing deadlines.
• Comfortable balancing user needs, brand requirements, and commercial objectives when making design decisions.
• Strong communication skills and a collaborative, proactive mindset.
• Basic understanding of HTML/CSS and how front-end designs are implemented is highly beneficial.
• Ability to manage multiple projects, brands, and deadlines in a fast-paced environment.

=== HIGHLY REGARDED ===

• Experience using GA4, Rebuy, and other ecommerce analytics and optimisation tools.
• Experience using customer data, behavioural insights, user research, and qualitative feedback to identify conversion opportunities.
• Experience working across multiple brands or sub-brands.
• Experience contributing to or maintaining design systems.
• Experience utilising AI-powered tools to support design, research, ideation, or creative workflows.

=== BENEFITS ===

• Competitive remuneration package based on experience.
• Professional development and mentoring.
• Fast-paced, innovative, and dynamic culture.
• Shared success model: your wins are the business's wins.

=== HOW TO APPLY ===

If this sounds like the role you've been waiting for, we want to meet you! Submit:

• Your CV.
• A portfolio showcasing your ecommerce UI/UX, website, landing page, and digital design work.
• Examples of A/B testing or CRO projects you've worked on, including your role in setting up experiments, analysing results, and applying insights to improve performance.

Please include "eShopping" in the subject line of your application.

We can't wait to see your work!