Real Estate Media Quality Control and Operations Assistant

Real Estate Media Quality Control & Operations Assistant
Company: Grimball Estate Media
Employment Type: Full-Time, Remote
Location: Philippines (Remote)
Working Hours: Monday–Friday, 9:00 AM–5:00 PM U.S. Eastern Time (EST/EDT)

About Us
Grimball Estate Media is a growing real estate media company based in North Carolina, USA. We provide professional photography, video, drone photography, floor plans, and other marketing services to real estate agents.
We're looking for a reliable, detail-oriented Virtual Assistant to help manage quality control, project delivery, and daily operations.
This is a long-term opportunity for someone who takes pride in their work, communicates professionally, and wants to grow with a small business.

Compensation
Starting Pay: $4 USD per hour during the initial 30-day probationary period.
After Probation: Upon successful completion of the 30-day probationary period, pay increases to $5 USD per hour.
Schedule: Full-time, 40 hours per week, Monday through Friday, 9:00 AM–5:00 PM U.S. Eastern Time.
Candidates must be available to work during U.S. Eastern business hours, including adjustments for daylight saving time.

Key Responsibilities
Quality Control & Project Delivery

• Review real estate photos, videos, floor plans, 3D tours, and property websites before delivery.
• Identify editing issues, including incorrect colors, exposure, vertical lines, window views, reflections, cropping, and missing deliverables.
• Communicate corrections to editors and verify that revisions have been completed properly.
• Organize and upload completed files to the correct projects.
• Ensure projects are delivered accurately and on time.
• Track outstanding corrections and communicate potential delays.
• Verify that all ordered services and deliverables are included before completing a project.

Administrative & Client Support

• Assist with appointment scheduling and booking management.
• Help manage client email s and project communications.
• Coordinate with photographers, editors, and other team members.
• Maintain accurate project information and records.
• Organize files in Dropbox and Google Drive.
• Follow established procedures and help improve workflows.
• Take on additional administrative responsibilities as the business grows.

Qualifications
We're looking for someone who has:

• Excellent attention to detail.
• Strong written and spoken English.
• Excellent organizational and time-management skills.
• Reliable internet and a capable computer.
• Experience with Google Workspace and cloud-based file management.
• The ability to learn new software quickly.
• Strong problem-solving skills and the ability to work independently.
• A professional attitude and willingness to accept feedback.
• Dependability, punctuality, and the ability to meet deadlines.
• Availability to work full-time during U.S. Eastern business hours.

Preferred but Not Required

• Experience with real estate photography or media production.
• Familiarity with Adobe Photoshop.
• Experience reviewing or managing photo-editing projects.
• Previous virtual assistant, administrative, or project management experience.
• Experience communicating with clients and coordinating remote teams.

Training will be provided on our systems, quality-control standards, and workflows.
Training & Growth
You'll receive training on our photography and video quality standards, project management systems, delivery processes, and administrative procedures.
We expect regular communication and feedback during the initial training period.
The first 30 days will serve as a paid probationary period to evaluate performance, attention to detail, communication, reliability, and ability to follow established procedures.
Upon successful completion of this period, hourly compensation will increase from $4 to $5 USD.
Additional responsibilities and opportunities for growth will become available as you demonstrate consistency and reliability.

How to Apply
To be considered, please include the following in your application:
1. Begin your application with the exact phrase: GRIMBALL ESTATE MEDIA - QC
2. Your résumé.
3. A screenshot of your internet speed test showing download speed, upload speed, and ping.
4. A 1–2 minute unedited video in English answering the following questions:

• Tell me briefly about yourself.
• What kind of work are you especially good at?
• Tell me about a time you caught a mistake before it became a larger problem.
• What experience do you have with quality control, photography/video, administration, project management, or customer service?
• Why are you interested in a long-term role with a growing small business?

Please submit your application through OnlineJobs.ph.
Applications that do not follow these instructions may not be considered.
We look forward to hearing from you!

Grimball Estate Media