Customer Support Job opening

We are a social media management agency with more than five years of experience. We are looking for reliable and motivated Filipino professionals to join our remote team.

In this role, you will handle our customer support and assist with inquiries while maintaining a professional and positive customer experience.

Role and Responsibilities:
Respond to customer inquiries
Build positive relationships with customers
Follow company-provided procedures, processes, and guidelines
Identify and assist with sales opportunities
Maintain accurate records of customer interactions
Communicate effectively with team members and supervisors

Requirements before applying:
Strong written and spoken English together
Excellent communication skills
Self-motivated and proactive
Strong attention to detail
Reliable and professional work ethic
Stable and reliable internet connection
Reliable and modern computer suitable for remote work
Basic knowledge of Microsoft Excel, Google Workspace, and email
Able to follow instructions carefully
Fast learner and willing to receive feedback
Previous customer service, sales, or chat support experience is an advantage

What We Offer:
Long-term remote employment opportunity
Competitive hourly rate and sales commission
Supportive and collaborative team environment
Training and ongoing support
Opportunities for professional growth

Schedule:
8 hours per day, 6 days per week

Compensation:
$3 USD/hour + 3% performance commission

How to Apply:
Message us here on the platform and begin your application with the word “training” so we know you have read the complete job description.

We are looking for dependable individuals who are interested in building a long-term working relationship with our team!