Part-Time B2B Cold Caller & Appointment Setter – U.S. Cleaning Company

About HanoHano

HanoHano Cleaning Maids is a family-owned cleaning company serving Greater Boston, the South Shore, and surrounding Massachusetts communities.

We provide residential cleaning, commercial and office cleaning, janitorial services, move-in/move-out cleaning, Airbnb turnovers, deep cleaning, and post-construction cleaning.

We are looking for a dependable, confident VA to help us generate new business, follow up with prospects, and schedule qualified appointments.

About the Role
This is not primarily an administrative VA position.
Your main responsibility is lead generation, cold calling, follow-up, and appointment setting.
You will receive training, scripts, target customer profiles, prospect lists, and access to the systems needed to perform the job.

You will:

• Make outbound B2B calls to property managers, general contractors, apartment communities, offices, medical practices, real estate professionals, and other commercial prospects.
• Use Apollo to identify companies and decision-makers and work assigned prospecting tasks.
• Make calls through RingCentral using approved scripts.
• Identify the person responsible for cleaning, facilities, vendors, or subcontractors.
• Handle common objections professionally.
• Follow up with prospects by phone and email .
• Qualify interested prospects.
• Schedule walkthroughs, estimates, and follow-up calls.
• Research additional local businesses and opportunities.
• Keep accurate notes and next steps in our CRM and lead-tracking systems.
• Update Jobber records when needed.
• Honor all Do Not Contact and unsubscribe requests immediately.
• Send a short end-of-day activity and results report.

What We're Looking For

• Strong spoken and written English
• Confident, natural phone presence
• Previous cold calling, appointment setting, lead generation, or B2B sales experience
• Experience calling U.S. businesses strongly preferred
• Comfortable speaking with owners, managers, receptionists, and other decision-makers
• Able to handle rejection and objections without sounding robotic
• Organized and dependable
• Able to work independently
• Reliable computer, headset, high-speed internet, and quiet workspace
• Apollo, RingCentral, Jobber, HubSpot, GoHighLevel, Salesforce, or similar CRM experience is a plus

What Success Looks Like

We care about results, not just call volume.

Success means:
Decision-makers reached → Quality conversations → Qualified opportunities → Walkthroughs/estimates → New clients
Accurate CRM notes and consistent follow-up are also required.

Plus:
$10 bonus for each qualified appointment/walkthrough that actually takes place.

We may also provide additional performance bonuses for opportunities that become paying HanoHano clients.
Performance and compensation will be reviewed as the role grows.

How to Apply
Please do not send a generic copy-and-paste application.
Include:
1. Your name and location.
2. Your cold-calling, lead-generation, or appointment-setting experience.
3. What U.S. businesses or industries you have called.
4. What CRM, dialer, or prospecting systems you have used.
5. Your current internet speed and backup internet/power setup.
6. Your availability in U.S. Eastern Time.
7. A 60–90 second voice recording introducing yourself as if you were speaking with a U.S. business prospect.
8. Answer:
You call a property management company and the receptionist says, “We already have a cleaning company.” What would you say next?
Use this subject line:
HanoHano VA – [Your First Name]

We are looking for someone who wants to become an important part of a growing company and build a long-term working relationship with us.