Virtual Sales & Patient Coordinator

We are looking for an experienced, motivated, and sales-driven Virtual Sales & Patient Coordinator to join Iconic Beauty Medspa, a medical aesthetics practice in San Diego, California.

Our number one priority is converting incoming leads into booked appointments. We are looking for someone with excellent English communication skills, a confident personality, and proven sales experience.

Responsibilities

• Manage incoming leads through our CRM system (GoHighLevel).
• Contact potential clients, follow up consistently, and convert leads into confirmed appointments.
• Answer incoming business phone calls and text messages.
• Respond to patient inquiries through, Instagram, and Facebook .
• Schedule, reschedule, and confirm patient appointments.
• Coordinate Good Faith Exams (GFE), ensuring patients complete their required medical clearance before treatments.
• Provide friendly, professional, and timely customer service.
• Maintain organized communication and follow-up records.

Requirements

• Proven sales and lead conversion experience.
• Excellent spoken and written English.
• Strong phone communication and appointment-setting skills.
• Experience working with CRM systems, preferably GoHighLevel.
• Ability to work independently, multitask, and take initiative.
• Experience in medical aesthetics, medspas
• Professionalism and respect for patient confidentiality.

Schedule: Monday through Friday, 9:00 AM to 6:30 PM Pacific Time.

Compensation: $5 per hour + $10 commission for each successfully converted lead who attends their appointment and purchases a service.

We are looking for someone who is proactive, reliable, results-oriented, and passionate about helping our business grow through excellent patient communication and successful appointment bookings.