Shopify, AI & Digital Technology Specialist

Luxury Fashion E-commerce | Philippines-Based | Part or Full-Time

Working hours: Philippines local time (PHT), same timezone AWST
Reports to: Founder / Managing Director
Location: Remote – Philippines
Education: Bachelor's degree in IT, Computer Science, Software Engineering, or a related engineering discipline.

About the Role

We are seeking a technically capable, proactive, and commercially minded Shopify, AI & Digital Technology Specialist to support and scale a global luxury fashion e-commerce business.

This role combines Shopify development, AI implementation, software integrations, workflow automation, and digital operations. The successful candidate will use technology to improve the online customer experience, streamline operations, increase productivity, and support profitable international growth.

We are looking for someone who can do more than use AI tools. You should be comfortable working with code, APIs, automation platforms, and digital systems to build practical solutions that deliver measurable results. A team player ready to integrate into a high energy and productive team.

Key Responsibilities

1. Shopify & E-commerce Technology

• Manage and optimise our Shopify store, product catalogue, collections, and digital customer experience.
• Implement theme customisations, troubleshoot technical issues, and improve website performance.
• Support international product launches, merchandising, pricing, and catalogue accuracy.
• Integrate Shopify with marketing, inventory, customer service, and business systems.

2\. AI & Business Automation

• Implement AI tools to improve productivity across e-commerce marketplaces, marketing, and operations.
• Build automated workflows using tools such as n8n, Make, Zapier, and AI platforms.
• Use AI to streamline product descriptions, product data enrichment, reporting, and customer support.
• Identify repetitive tasks and develop scalable solutions that reduce manual work.

3\. Technical Development & Integrations

• Work with APIs, webhooks, and third-party applications to connect business systems.
• Use JavaScript/TypeScript, Python, Shopify Liquid, HTML, and CSS where appropriate.
• Troubleshoot integration issues and improve data accuracy and system reliability.
• Document technical processes, workflows, and system configurations.

4\. Digital Growth & Analytics

• Support conversion rate optimisation, technical SEO, website speed, and customer experience.
• Maintain analytics and tracking using tools such as Google Analytics 4 and Google Tag Manager.
• Automate performance reports and identify opportunities to improve revenue and efficiency.
• Support digital campaigns, international launches, and continuous website improvements.

5\. Luxury Brand Standards & Global Operations

• Maintain exceptional attention to detail across product information, imagery, pricing, and customer-facing content.
• Ensure all digital updates reflect the brand's luxury positioning, tone of voice, and presentation standards.
• Work reliably across international teams, markets, and time zones.
• Handle customer and business data with discretion and appropriate security practices.

Qualifications & Experience

Essential

• Bachelor's degree in IT, Computer Science, Software Engineering, or a related engineering discipline.
• Practical experience with Shopify and digital business systems.
• Knowledge of APIs, integrations, and workflow automation.
• Experience using AI tools to solve business problems.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent written English, communication, organisation, and attention to detail.
• Ability to work independently and deliver tasks to agreed deadlines.

Preferred

• Shopify Liquid, JavaScript/TypeScript, Python, HTML, and CSS.
• Experience with n8n, Make, Zapier, or similar platforms.
• Experience with Shopify apps, CRM, email marketing, and analytics integrations.
• Familiarity with luxury fashion, premium retail, or international e-commerce.
• Experience supporting international markets and digital operations.

Key Performance Indicators

• Shopify store accuracy, reliability, and technical performance.
• Number and impact of successful AI automations implemented.
• Reduction in repetitive manual work and operating costs.
• Improved reporting accuracy and operational efficiency.
• Timely delivery of technical projects and digital updates.
• Consistent quality and accuracy aligned with luxury brand standards.

irst 90-Day Objectives

• Month 1: Audit Shopify, integrations, existing workflows, and AI opportunities.
• Month 2: Implement priority automations, technical improvements, and reporting workflows. Assist with marketplace integrations.
• Month 3: Optimise successful solutions, document processes, and present a scalable technology roadmap.

Ideal Candidate

You are a hands-on IT or engineering professional who combines technical capability with initiative, commercial awareness, and exceptional attention to detail.

You enjoy solving problems, building systems, automating repetitive work, and finding smarter ways to operate. You understand that luxury e-commerce demands both technical excellence and meticulous brand presentation.

Our objective is to build a more intelligent, automated, and scalable global luxury fashion business through Shopify, AI, and technology.