Klaviyo Email & SMS Automation Specialist (Part-Time, Remote)

We are Gilded Palm®, a growing medical aesthetics and wellness practice with two locations in Texas, USA.

We are looking for an experienced Klaviyo specialist to help us build and launch automated email and SMS marketing campaigns. We already have multiple lead-generation campaigns running and need someone who can help us organize our leads, automate follow-ups, and create effective marketing workflows.

Responsibilities:
Set up, configure, and optimize our Klaviyo account.
Integrate Klaviyo with Zenoti, our existing practice management software, using the available integration.
Organize contact lists, customer segments, and lead sources.
Build automated email and SMS funnels for new leads.
Create workflows for lead nurturing, appointment conversions, client reactivation, and membership marketing.
Set up triggers, conditional logic, and automated follow-up sequences.
Test workflows to ensure everything functions correctly.
Monitor campaign performance and recommend improvements.
Document workflows so our team can manage them moving forward.

Requirements:
Hands-on Klaviyo experience is required.
Proven experience building automated email and SMS marketing workflows.
Understanding of CRM systems, integrations, and customer segmentation.
Experience troubleshooting automation triggers and data syncing.
Strong written English and excellent attention to detail.
Ability to work independently and proactively recommend improvements.
Experience with Zenoti is a plus, but not required. Familiarity with medical spas, wellness businesses, or appointment-based service businesses is also helpful.

What We're Looking For:
We need someone who can take ownership of this project and get our systems running efficiently—not someone who will need extensive training in Klaviyo.
This will begin as a short-term setup project, with the opportunity for ongoing part-time work managing and optimizing our campaigns.

How to Apply:
Please include:
A brief description of your Klaviyo experience.
Examples of automated email /SMS workflows you've built.
Your experience integrating Klaviyo with other CRM or booking systems.
Your hourly rate and weekly availability.
Your estimated timeline for completing a project like this.

We look forward to hearing from you!