Dispatch Coordinator Job 40 Hours a week Monday- Friday

Job Title: Dispatch Coordinator (Full-Time)

Schedule: Monday–Friday, 40 hours per week

Overview:
We are seeking a reliable and organized Dispatch Coordinator to coordinate daily operations, manage incoming service requests, and ensure efficient communication between customers and field teams. This role is critical to keeping workflows smooth and jobs completed on time.

Responsibilities:

Answer incoming calls, messages, and service requests
Schedule and dispatch jobs to field technicians
Monitor job progress and ensure timely completion
Communicate updates between customers and team members
Maintain accurate records in company systems
Handle urgent issues and adjust schedules as needed
Follow up to confirm jobs are completed properly

Requirements:

Strong communication and organizational skills
Ability to multitask and prioritize in a fast-paced environment
Basic computer skills (CRM systems, apps, or dispatch software)
Problem-solving mindset and attention to detail
Reliable and punctual

Preferred:

Prior dispatching or customer service experience
Experience working with service-based businesses