Senior Inside Sales Agent (ISA) & Appointment Setter

We are looking for an experienced Inside Sales Agent (ISA) & Appointment Setter to join a growing sales operation.
This is a sales-focused position, not an administrative calling role.

Your primary responsibility will be prospecting, qualifying leads, following up consistently, and setting high-quality appointments with business owners and decision-makers. The right candidate should also have the ability and ambition to grow beyond appointment setting and eventually take on more of the sales conversation.
Previous experience as a Sales Closer is not required, but it will significantly increase your chances of being selected and may accelerate your path toward handling closing calls.

We are looking for someone who genuinely enjoys speaking with people, understands sales psychology, knows how to uncover needs, handles objections naturally, and can move conversations toward a clear next step.
This is not a role for someone learning sales for the first time.

Non-Negotiable Requirements
Please do not apply unless you meet all of the following:

• 3+ years of relevant experience in ISA work, inside sales, outbound sales, appointment setting, lead qualification, or closing
• Excellent spoken English with clear pronunciation, natural pacing, strong comprehension, and professional business communication
• Ability to hold a natural, unscripted conversation with business owners and decision-makers
• Proven experience making outbound calls, including cold outreach
• Proven appointment-setting and lead follow-up experience
• Strong objection-handling ability
• Experience working with follow-up sequences, nurture campaigns, or structured multi-touch outreach
• Strong CRM experience, including notes, tasks, lead stages, follow-up dates, and pipeline management
• Excellent follow-through and personal accountability
• Comfortable receiving direct sales coaching and applying feedback quickly
• Available full-time during required U.S. business hours
• No conflicting full-time job or freelance workload

What You Will Be Responsible For

• Make consistent outbound calls to prospective clients and business owners
• Follow up with inbound, warm, cold, and previously contacted leads
• Qualify prospects based on needs, urgency, interest, and fit
• Set high-quality appointments for the sales team
• Confirm appointments and help reduce no-shows
• Re-engage leads who miss meetings or are not yet ready to move forward
• Follow up until a clear next step or outcome is established
• Build and manage structured follow-up sequences for leads at different stages
• Use phone, text, email , and CRM tasks as part of multi-touch follow-up
• Re-engage warm and aging leads
• Maintain accurate CRM notes, lead stages, tasks, and follow-up dates
• Ensure every active prospect has a clear next action
• Keep the pipeline organized and current
• Identify high-priority leads requiring immediate attention
• Assist with nurture campaigns and CRM automations
• Ask strong discovery questions and listen carefully
• Handle objections naturally without sounding scripted
• Recognize buying signals and know when to move the conversation forward
• Develop deeper discovery and consultative sales skills over time

What We Are Looking For

• 3+ years of professional ISA, appointment setting, outbound sales, or closing experience
• Previous Sales Closer experience strongly preferred
• Excellent verbal English and professional communication
• Strong listening and questioning skills
• Confident, articulate, and comfortable with unscripted conversations
• Strong objection-handling and sales judgment
• Experience speaking with business owners, executives, or other decision-makers
• Strong CRM and pipeline-management skills
• Experience building or managing follow-up sequences, nurture campaigns, or automations
• Strong personal accountability and follow-through
• Driven, proactive, competitive, and results-oriented
• Coachable and comfortable with direct feedback
• Interested in developing advanced sales and closing skills

Compensation & Growth

• $9 to $11 per hour, depending on experience and demonstrated sales ability
• Full-time remote position
• Long-term opportunity
• Opportunity to progress from ISA / Appointment Setter to Sales Closer
• Candidates with proven closing experience may be considered for faster progression into higher-level sales responsibilities
• Additional growth opportunities based on performance and ability