Application for Virtual Assistant – Customer Service, Administration, & Sales

We are looking for a dependable, proactive Virtual Assistant to support the administrative, sales, and customer service operations of North Star Grounds Care and Todd’s Nursery and Landscaping. Our Pacific Northwest landscape businesses specialize in residential and commercial landscape maintenance, irrigation services, and residential landscape design-build projects. We value quality workmanship, clear communication, teamwork, and an exceptional client experience.

We need someone who can keep our office organized, communicate professionally with clients, and make sure contracts, estimates, and follow-ups are handled accurately and on time.

Key Responsibilities:

1. Administrative & Contract Support – Prepare contracts, send agreements to clients, track signatures, follow up on approvals, and maintain accurate records.
2. Estimating & Sales Support – Prepare estimates for straightforward jobs using provided information and pricing guidelines, track proposals, and follow up with prospective clients.
3. Customer Service & Communication – Answer phone calls, respond to client inquiries, manage email s, and coordinate communication between clients and field staff.
4. CRM & Task Management – Maintain client records, track appointments, invoices, proposals, and follow-ups, and make sure important tasks are completed on time.
5. Social Media & Process Documentation – Assist with social media tasks, document administrative procedures, and help keep daily workflows organized.

What We're Looking For

• Excellent English communication skills, both written and spoken
• Previous VA, administrative, customer service, or sales experience
• Strong organizational and time management skills
• Excellent attention to detail and follow-through
• Experience with CRM management and data entry
• Comfortable answering phone calls and communicating with clients
• Strong problem-solving skills
• Comfortable learning and using new software
• Able to multitask and work independently
• Proactive, dependable, and accountable
• Social media management experience
• Experience with QuickBooks or business management software is a plus
• Landscaping industry experience is a plus, but not required

What You'll Receive:

• Competitive salary
• Direct US-based company
• Annual salary increase review
• A role that can grow with you, not cap you
• Stable, long-term employment
• Opportunity to grow with the company
• Training and support to help you succeed
• Variety of work across admin, customer service, and sales
• A team that values initiative, communication, and ownership

We're hiring a Virtual Assistant for a long-term position with a knack for handling dynamic schedules, juggling multiple priorities, and staying two steps ahead. If you're not interested in a lasting role with growth opportunities, you're working for another client/company, and you don't have the qualifications, please do not apply.

But if this resonates with you, we look forward to your application!

Please do not contact us directly by email .

All applications must be submitted through OLJ. Candidates who reach out to us directly via email will be automatically disqualified from consideration.