Medical Quality Assurance Representative (Remote)

Company: A List Therapy Group
Schedule: Monday–Friday, 9:00 AM – 6:00 PM PST
Location: Remote (Philippines-based candidates welcome)

ABOUT US:
A List Therapy Group is a California-based home health provider specializing in in-home Physical, Occupational, and Speech Therapy services. We work with leading hospitals and agencies across Southern California, delivering exceptional care with an emphasis on operational efficiency, compliance, and therapist support.

ROLE OVERVIEW:
We are seeking a Quality Assurance (QA) Representative to join our growing compliance and QA team. This role involves reviewing clinical documentation (notes, therapy orders), ensuring all therapist-submitted content meets internal standards and Medicare/home health regulations.

KEY RESPONSIBILITIES:
Review and approve therapist notes in TherapySync, including SOCs, Evaluations, Reassessments, Discharges, and therapy orders.
Validate Therapy orders, and documentation quality per our QA guidelines.
Follow up with therapists on missing or incomplete items (e.g., consent forms, therapy orders)
Communicate via WhatsApp, ---------- , and email to ensure timely completion of documentation
Ensure notes contain consistent details and meet medical necessity standards
Flag non-compliant or incomplete documentation for correction
Maintain accurate internal logs of approvals, returns, and therapist responsiveness.

REQUIREMENTS:
RN (Registered Nurse) or PT (Physical Therapist) license preferred but not required
Home health experience required-understanding of SOC, OASIS, Eval, and DC notes is critical
Strong attention to detail and familiarity with therapy documentation
Excellent multitasking and communication skills
Proficient with Google Workspace, TherapySync, email , and WhatsApp
Comfortable working in WebWork and ---------- to log hours and coordinate with team
Reliable internet and consistent availability during scheduled hours

TOOLS YOU’LL USE:
TherapySync
Google Sheets & Docs
Google Gmail
WhatsApp Web
---------- (for internal communication)
WebWork (time tracking)

WHY JOIN A LIST THERAPY?
Competitive compensation
Fully remote work environment
Strong operational support
Opportunities for growth within a respected and fast-growing healthcare company.